How One Central Health got ahead of Payday Super with HeroClear

About the business

One Central Health is a Perth-based allied health practice that has been operating for 11 years, providing occupational therapy, speech pathology and related services across Western Australia. The business provides comprehensive allied health services to children, adults and families. Bookkeeper Annette Sparks has managed financial operations and NDIS plan management for the 25-person team for five years, overseeing fortnightly pay cycles and all compliance obligations that come with them.

The challenge

When payday super was announced, Annette’s reaction was unusual: she was excited. As an employee who salary-sacrifices and monitors her own fund closely, she immediately saw the benefit for workers. But as the person responsible for payroll, her mind went straight to the practicalities.

“I was thinking about software compliance and whether we’ll do it manually,” she recalled. The fear wasn’t about the law, it was about the manual labour behind it.

Like many businesses, One Central Health experiences seasonal shutdown periods that can create cashflow and operational challenges. Looking ahead, Annette recognised that managing super contributions within a much tighter payment window could add significant pressure without the right systems in place.

The solution

Annette discovered HeroClear through an Employment Hero webinar and opted in early. Built directly into Employment Hero Payroll, HeroClear automates the entire super process from validation through to payment.

It works by checking employee and fund details are upfront through direct integrations with super funds and ATO-approved tools. Once a pay run is complete, super payments can be sent directly from Payroll, with real-time status updates providing full visibility every step of the way.If a payment fails, HeroClear identifies the issue immediately, notifies the employee and guides them through the fix — eliminating manual follow-up and the need to switch between systems.

For Annette, the impact was immediate:

• HeroClear cut her super workload in half – no more logging into online banking to trigger payments separately.
• Payroll and super became two distinct, manageable steps: complete the pay run, then hit a button to send super. Each can be reviewed and confirmed independently.
• The seasonal cashflow concern eased. With HeroClear managing the 7-day window automatically, the Christmas period became far less daunting.

“Loving the new HeroClear feature for paying super. I’m now very confident that we’re ready for payday super when it’s implemented on 1 July. It’s so easy to use and just a few clicks to send payments.”

— Annette Sparks, Finance & Compliance Officer, One Central Health

The results

By opting into HeroClear before the deadline, One Central Health is already running under payday super conditions. This meant no backlog to clear and no last-minute scramble. Annette has the confidence that comes from a system that handles accuracy automatically, not manually.

Why it matters

Payday super is the most significant change to Australian superannuation in 30 years. For bookkeepers and payroll managers, it means more frequent obligations, tighter windows and real penalties for getting it wrong. 

HeroClear is available now for Employment Hero customers. Start early, get comfortable and arrive at 1 July with confidence.