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Read full articleFrequently Asked Questions
Everything you need to know about cutting edge hiring software
In 2025, Employment Hero acquired Humi to supercharge our mission of building the world’s leading employment platform for Canadian small and medium-sized businesses. As of September 2025, we’ve fully transitioned to the Employment Hero brand across Canada, while Humi by Employment Hero continues to serve our existing clients and remains our solution of choice for Québec.
It depends on your business’s location and requirements. For most Canadian businesses, you will experience the new Employment Hero platform, our all-in-one platform for HR, payroll, hiring, and employee experience.
If your business has offices in Quebec or requires French language support, we’ll recommend Humi by Employment Hero, which is built to ensure full compliance with Quebec regulations.
Don’t worry – Our team will guide you to the best fit based on your locations and language requirements.
HeroForce is our “Shared Employment Infrastructure.” While our software helps you manage your own employees, HeroForce allows you to hire and employ talent; locally, globally, or on-demand, using our legal entities. We handle the contracts, payroll, and compliance, while you manage the day-to-day work.
HeroForce acts as the legal Employer of Record. This means we take on the legal responsibility and administrative burden of employment, allowing you to scale your team without the complexity of setting up new entities or managing fragmented local payroll systems.
From hire to retire, Employment Hero is the world’s first AI Employment Operating System. It offers all-in-one software for businesses to manage their own teams, alongside HeroForce, a managed service that provides the legal infrastructure to find, hire and employ talent in 180+ countries. Whether you manage your own workforce or use HeroForce to scale, we handle the contracts, payroll and compliance so you can focus on growth.
Absolutely. We actively provide Humi by Employment Hero, a solution purpose-built for Québec businesses. It’s fully compliant with Québec payroll legislation and offers complete French language support. As our main Employment Hero platform rolls out across English Canada, Humi by Employment Hero remains our dedicated, best-in-class solution for Québec.
Yes. We are one global team, but your support remains local. We have retained Humi’s dedicated Canadian support and payroll experts. You will continue to speak with specialists who understand Canadian legislation, tax forms, and labour laws – from British Columbia to Newfoundland.
For Employment OS customers in Canada, HR account data is stored in secure AWS servers in both Australia and Canada, while payroll data remains stored in Canada. For Humi by Employment Hero customers in Canada, all platform data is stored in secure AWS servers located in Canada. Both platform are fully compliant with PIPEDA and provincial privacy laws.
Employment Hero uses advanced encryption protocols, multi-factor authentication, and regular internal and external independent audits to ensure strict data protection. With ISO 27001, 27017 and 27018 certification as well as SOC 2 Type II compliance, our security controls are both rigorously designed and proven to operate effectively over time, providing confidence that your information remains secure, confidential, and protected from unauthorised access. Learn more in our Trust Centre.
Employment Hero services corporations and SMBs of all industries, including accounting, health services, IT and software, startups, manufacturing, marketing and advertising, retail, hospitality, childcare, education, professional services, legal services, banking and financial services, and more.
Yes, Employment Hero integrates with many different platforms, depending on the software you are implementing. You can find out which integrations are compatible and best suited to your business, depending on which Employment Hero product you’re using, on our integrations page.
Switching to Employment Hero is designed to be straightforward. Our team will guide you through the implementation process, helping to set everything up and ensuring a smooth transition from your current system. We’ll support you along the way to make sure the change feels simple and stress-free.
Simply navigate over to your portal by entering your account details into the form found on the sign in page. Your account details are the password and email address you used during the creation of your account.
Employment Hero offers a range of pricing plans designed to suit different business sizes and needs.
Each plan includes access to various features tailored to simplify HR processes and improve business efficiency. Additionally, Employment Hero offers tailored enterprise solutions for businesses with unique needs, and the pricing for these is available upon request.
For more detailed information on what each plan includes and any potential additional costs, please visit our plans & pricing page.
The Employment Hero Work app revolutionizes how employees manage their work, and employers manage their teams by consolidating everything into one versatile superapp. The app lets employees simplify their time off requests, and view schedules and pay stubs. While employers can efficiently manage time off requests, contracts, and other tasks.
Your data is handled securely and responsibly. Employment Hero is built with enterprise-grade security, strict access controls, and privacy protections to keep your employee information safe.
Employment Hero uses AI to help run everyday employment workflows for you – from hiring and onboarding to HR and payroll tasks. Instead of just showing you information, our AI helps take action: surfacing what needs attention, automating routine steps, and reducing manual admin across the employment lifecycle.
Proven results for growing businesses
- 89% ROI for companies using Employment Hero
- 85% Better onboarding experience
- 81% Improved payroll efficiency
- 42% Average amount of time saved on HR admin







