Australia
New Zealand
United Kingdom
Canada
Singapore
Malaysia
More time for your mission. Less time on employment admin
Running a non-profit means doing more with less. Employment Hero helps mission-driven organisations replace time-consuming HR admin, payroll complexity and compliance risk with streamlined processes, so your team can focus on the work that matters.
What’s standing between your team and the work that matters?
PAIN POINT #1
Stretched HR resources and no dedicated people team
Most non-profits don’t have the luxury of a full HR department. People management often falls to a CEO, operations manager or finance lead who’s already wearing multiple hats. Manual processes make an already difficult job harder.
✦ EMPLOYMENT HERO
One platform manages your entire employee lifecycle, from digital onboarding and contracts to leave management and payroll, so your leadership team isn’t buried in HR admin.
PAIN POINT #2
Managing a mixed workforce of employees and volunteers
Non-profits often operate with a combination of paid staff and volunteers, sometimes across different programs, locations and funding sources. Keeping track of who falls under which employment obligations, and what records need to be maintained, is genuinely complex.
✦ EMPLOYMENT HERO
Employment Hero helps you manage paid staff compliantly and maintain clear records across your workforce, with visibility across your team no matter how it’s structured.
PAIN POINT #3
Award complexity across community sector roles
Roles in the non-profit and community services sector often fall under multiple Awards depending on the program or service type. Getting classifications wrong, and the underpayment exposure that follows, is a risk no organisation can afford.
✦ EMPLOYMENT HERO
Our award interpretation engine supports the Social, Community, Home Care and Disability Services Industry Award 2010 and other relevant Awards, applying the right rates and entitlements automatically.
Still managing people manually? See how we help
Fast, digital onboarding for staff and program workers
Whether you’re bringing on a case worker, a community program coordinator or short-term program staff, Employment Hero gets them contract-signed, tax-ready and policy-acknowledged before day one. No printing, no manual chasing and no compliance gaps.
Automated SCHADS Award interpretation
Roles under the Social, Community, Home Care and Disability Services Industry Award 2010 involve complex pay structures across streams, levels and allowances. Employment Hero applies the right classification and entitlements automatically, so your payroll is accurate without manual Award checking.
Leave management that works across complex structures
Non-profit teams often include part-time employees, fixed-term contract workers and staff funded across multiple grants. Employment Hero manages leave entitlements accurately across all employment types, so your team leads can approve leave with confidence.
Compliance documentation and policy management
From child safety policies to code of conduct acknowledgements and mandatory training records, Employment Hero stores and tracks all compliance documents centrally. Automated reminders flag upcoming renewals before they become gaps.
How one non-profit gained compliance confidence through rapid growth
Children by Choice
Non-Profit | 25+ employees | Queensland, Australia
THE CHALLENGE
After receiving significant government funding, Children by Choice expanded from 8 to over 25 employees, bringing new payroll complexity under the SCHADS Award and increased reporting obligations tied to government funding and donor transparency. Payroll accuracy relied heavily on one person’s expertise, supported by manual spreadsheet checks, creating single-point-of-failure risk as the organisation grew. Employment Hero automated SCHADS Award interpretation and centralised employee records, giving the team compliance confidence and audit-ready documentation without the manual overhead.
“The biggest impact the platform has made is increased trust and compliance. We’ve gained peace of mind and confidence that employee files and documentation are right before it even hits payroll.”
— Bonnie Poler, Finance Officer, Children by Choice
OUTCOMES
Significantly reduced compliance risk under the SCHADS Award
Audit-ready digital records supporting government and donor reporting
Greater operational confidence and visibility across payroll and HR
Staying compliant in non-profit sector
Non-profit organisations operate under some of Australia’s more complex employment conditions, spanning multiple Awards, mixed workforce arrangements and heightened obligations around child safety and privacy. Employment Hero handles the compliance load so you can focus on your mission.
Award coverage
SCHADS Award 2010
The Social, Community, Home Care and Disability Services Industry Award 2010 covers employees across community services, disability support, family services and related fields. It includes multiple streams and classification levels, with allowances and penalty rates that vary by role and hours. Employment Hero automates classification and pay calculations across all streams so your payroll is accurate from day one.
Privacy & records
Employee records and the Privacy Act 1988
Non-profits handling sensitive client and employee data face heightened obligations under the Privacy Act. Employment Hero stores all employment records securely with access controls and audit trails that align with Privacy Act requirements and Fair Work record-keeping obligations.
Fair Work
Casual and fixed-term employee obligations
Non-profits frequently employ staff on short-term or fixed-term contracts tied to grant funding cycles. Employment Hero tracks contract end dates, casual conversion eligibility and NES entitlements automatically, so your obligations are met without manual monitoring.
Payday Reform
Payday super: 1 July 2026
Super will need to be paid on every payday, not quarterly. Employment Hero’s payroll engine is being updated to calculate and remit super contributions on each pay run, no manual reconciliation required, even across multi-centre operations.
Employment Hero works alongside the tools your organisation already runs on
Xero
Payroll figures sync to Xero automatically after every pay run, no double entry, no manual reconciliation at month end.
MYOB
If your organisation or group already uses MYOB, Employment Hero connects directly, keeping accounts and payroll aligned.
QuickBooks Online
For organisations running QuickBooks, payroll data flows across automatically so your books stay current without manual exports.
Related resources to help you get started
-
Read more: AI for non-profit organisations: What every leader needs to knowAI for non-profit organisations: What every leader needs to know
AI in nonprofit is transforming how employers hire, schedule and operate. Discover how nonprofits worldwide are using AI to improve…
-
Read more: NSW Government introduces Portable Long Service Scheme for the Community Services IndustryNSW Government introduces Portable Long Service Scheme for the Community Services Industry
The NSW Government has introduced portable long service leave for the community services industry. Learn what it is and what…
-
Read more: Superannuation changes 2025: What businesses should knowSuperannuation changes 2025: What businesses should know
Check out all the 2025 changes to super in Australia and how they will affect employers.
Frequently asked questions
Yes. Employment Hero automates award interpretation under the Social, Community, Home Care and Disability Services Industry Award 2010, applying the correct classification, pay rates and allowances for each employee based on their stream and level. Pay calculations update automatically when Award rates change, so you're not manually checking or adjusting.
Yes. Employment Hero allows you to manage your workforce in one platform regardless of how your funding is structured. Leave entitlements, contract types and employment records are tracked accurately across different employment arrangements, so your obligations are met even when your workforce structure is complex.
All policy acknowledgements, mandatory training completions and compliance certifications can be stored centrally in Employment Hero. Automated reminders flag upcoming renewals and you can see the status of every staff member's compliance requirements from a single dashboard.
Employment Hero is designed to be run by the person responsible for people management, whether that's a dedicated HR lead or an operations manager doing it alongside other responsibilities. Most organisations are up and running within a few weeks and our onboarding team handles the setup so your team isn't pulled away from program delivery.
Employment Hero is SOC 2 certified and stores all data on Australian servers. Access permissions can be configured at a granular level, so program managers, finance staff and leadership each see only what's relevant to their role.
Focus on your mission. We'll handle the employment side
Employment Hero gives non-profit organisations the compliance confidence, payroll accuracy and people tools to do more for their communities without the admin getting in the way.
