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Managing the teams on the frontline of healthcare
In healthcare, your people are your service. Employment Hero keeps your clinical and administrative workforce more compliant, paid correctly and supported, so you can keep your focus on patient care.
What’s holding your healthcare workforce back?
PAIN POINT #
Award complexity across clinical and support roles
Healthcare organisations employ nurses, allied health professionals, support workers, admin staff and pharmacy teams, each with different Awards, classifications and entitlements. Getting the mix wrong creates underpayment risk, Fair Work exposure and the kind of audit findings that damage reputations.
✦ EMPLOYMENT HERO
We support multiple Modern Awards simultaneously, including the Nurses Award, Health Professionals Award, SCHADS Award and custom enterprise agreements. The right rules apply to the right people automatically.
PAIN POINT #
Clinical credentialing and registration tracking
AHPRA registrations, indemnity insurance, vaccinations records and Working With Vulnerable People checks all have expiry dates, and in healthcare, a lapsed credential isn’t just an HR issue, it’s a regulatory and patient safety problem.
✦ EMPLOYMENT HERO
Store all credentials centrally and automate expiry reminders, helping your team stay ahead of renewals and reduce compliance risk.
PAIN POINT #
Fragmented systems creating compliance risk
Healthcare businesses often operate with separate tools for rostering, payroll, HR records and compliance documentation. When these don’t talk to each other, data is duplicated, errors creep in and an audit-ready system is impossible to maintain.
✦ EMPLOYMENT HERO
Bring rostering, payroll, HR records and compliance documentation into one connected system to reduce duplicate data entry, minimise errors, improve visibility and make audit-ready records easier to maintain.
Still running your team on manual workflows?
Let automation handle your complex award rates
Nurses, allied health, support workers and admin staff all attract different Award conditions. Employment Hero applies the correct pay rates, leave types and allowances for each classification automatically, and built-in warnings prevent errors before a pay run is finalised.
Never miss an expired clinical registration again
AHPRA registrations, professional indemnity, vaccination records and mandatory training are all stored against each employee record. Expiry reminders go out automatically, before a credential lapses, so you always know your clinical team is cleared to practice.
Get support staff shift-ready before day dot
Healthcare providers onboard people quickly, often with complex documentation requirements. Employment Hero digitises the entire process, contracts, policy acknowledgements, credential uploads, tax and super, so new hires are compliant before their first shift.
Sync your rosters and payroll in a single click
Build rosters that reflect your service delivery commitments, track attendance in real time and feed timesheets directly into payroll. For home care providers and multi-site clinics, having rostering and payroll in one system removes the reconciliation step entirely.
How one clinic gained compliance confidence across multiple Awards
GO2Health
Healthcare — Veteran Services | Multi-site clinic | Brisbane, QLD
THE CHALLENGE
GO2Health is Australia’s largest medical clinic serving veterans, with a team spanning nurses, health professionals and support workers, each covered by different Award conditions and entitlements. Managing multiple Awards manually was creating compliance risk and consuming significant HR time. They needed a payroll and HR system that could handle the complexity without requiring manual oversight of every pay run.
“One of the big advantages for us is being able to manage multiple awards, including a custom award with the payroll module. It applies the right leave types and allowances for each staff category for Fair Work compliance. It gives us confidence that we’re doing things correctly. And that’s a big deal in healthcare, where compliance isn’t optional.”
— GO2Health
OUTCOMES
Multiple Awards managed automatically in a single pay run
Greater compliance confidence across nurses, allied health and support roles
Automated payroll tax reporting reduced manual reconciliation time
Staying compliant in healthcare
Healthcare is one of the most compliance-intensive employment environments. From Award complexity and credentialing obligations to AHPRA requirements and patient privacy, Employment Hero provides the infrastructure to stay compliant without the manual overhead.
Award coverage
Nurses, Health Professionals and SCHADS Award
Depending on your service type, your workforce may be covered by the Nurses Award 2020, the Health Professionals and Support Services Award 2020, or the SCHADS Award for home care and disability support workers. Employment Hero manages all three simultaneously, applying the right rules to the right people automatically.
Super reform
Payday super: 1 July 2026
Super will need to be paid on every payday, not quarterly. Employment Hero’s payroll engine is being updated to calculate and remit super on each pay run, including for part-time, casual and shift-based clinical staff.
AHPRA and credentialing
Registration and compliance tracking
AHPRA registrations for nurses and allied health practitioners must be current and verified before clinical work commences. Employment Hero stores registration details and sends automated renewal reminders, so your clinical team can stay compliant.
Fair Work Act 2009
Employee record management
Healthcare providers are held to a high standard when it comes to how staff data is stored and accessed. Employment Hero is SOC 2 certified, stores all employee records on Australian servers, and provides granular access controls and full audit trails, so your people data is managed with the same rigour your organisation applies to everything else.
Employment Hero works alongside the tools your business already runs on
ShiftCare
Built for NDIS, aged care, and disability support providers, ShiftCare syncs carer and client data with Employment Hero so scheduling and payroll stay aligned.
Visualcare
If your team manages care through Visualcare, Employment Hero syncs alongside it, keeping home care and disability sector rostering and payroll aligned.
MYP
MYP connects with Employment Hero to bring HR, NDIS, Aged Care, Community Care, and payroll together, covering both employee experience and business efficiency in one place.
Xero
Payroll figures sync to Xero automatically after every pay run, no double entry, no manual reconciliation at period end.
MYOB
For practices running MYOB, Employment Hero connects directly, keeping payroll and accounts aligned without additional admin.
QuickBooks Online
If you use QuickBooks, payroll data flows across automatically so your practice finances stay current.
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Frequently asked questions
Yes, this is one of the most common use cases for healthcare employers on our platform. Employment Hero manages the Nurses Award, Health Professionals and Support Services Award and SCHADS Award simultaneously, applying the correct rates, leave types and allowances for each employee based on their classification and hours.
All professional registrations and credentials can be stored centrally against each employee record. Employment Hero sends automated reminders before expiry dates, so you always know which clinicians need to renew and when, without manual tracking or spreadsheets.
Very. Most healthcare providers come to Employment Hero after running rostering, payroll and HR records in separate tools that don't talk to each other. Consolidating into one platform typically saves significant admin time and dramatically reduces the risk of data errors across systems.
Employment Hero supports flexible rostering for home care providers, including variable shift patterns, multiple locations and irregular hours. Timesheets are generated automatically from clock-in data, and Award rules, including SCHADS provisions for sleepover shifts and broken shifts, are applied automatically in payroll.
Employment Hero is SOC 2 certified and stores all data on Australian servers. Granular access controls ensure each team member sees only what they need to, with full audit trails for every change to employee records, consistent with Privacy Act obligations.
Focus on patient care. We'll handle the employment side
Employment Hero gives healthcare providers the compliance confidence, Award accuracy and workforce tools to manage their people without the administrative overhead putting care at risk.
