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Support

Help Desk, Hero Academy, FAQs, guides and technical documentation

How can we support you?
Help Desk

Get started with our products and access the latest release notes

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Have a question?

Our virtual assistant, Benson, is here to answer your support questions

FAQs

Answers to our most common questions

Platform Status

Experiencing an outage?
See the live status of our platforms


Guides, Documentation and Learning
HR Platform Guides

How-to guides and technical step-by-steps for all things HR

Payroll Guides

How-to guides and technical step-by-steps for all things Payroll

Hero Academy

Learning pathways to help ensure you're getting the most out of EH

Implementation

Need additional platform support?

Get in touch with our support team
Looking for HR or Payroll management advice?

Our support team is here to help you with your technical platform issues, but if you need more general HR or payroll advice, why not check out our advisory lines?


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