People operations that keep pace with production
Balancing 24/7 shift rosters, factory floor time-tracking and multiple manufacturing awards is a constant operational bottleneck. Employment Hero automates your rostering, site clock-ins and award payroll to keep your production lines running smoothly.
Where is manual admin stalling your production line?
PAIN POINT #1
Managing disjointed rosters and spreadsheets across multiple sites
When your teams work across multiple shifts, sites and production lines, people-admin often ends up scattered across spreadsheets, paper forms and disconnected systems. That makes it harder to keep employee records accurate, leaves managers chasing approvals and creates inconsistency in how things get done from one site to the next.
✦ EMPLOYMENT HERO
Employment Hero brings HR, payroll, onboarding and employee records into one platform, helping you cut manual admin and keep workforce processes consistent across every shift and site.
PAIN POINT #2
Onboarding and compliance get messy when teams turn over fast
In manufacturing, new starters often need to be productive and site-ready quickly, but high turnover and dispersed frontline teams make it hard to onboard consistently or keep safety inductions, certifications and policy sign-offs up to date. When this happens through paper packs and manual follow-up, important steps get missed and compliance becomes harder to evidence.
✦ EMPLOYMENT HERO
Employment Hero standardises onboarding with digital workflows, automated document collection and clear records, so every new starter completes the right steps and your compliance trail stays organised across every site.
PAIN POINT #3
Limited visibility makes labour planning a guessing game
When workforce data sits across rosters, spreadsheets and separate systems, it’s hard to see who’s available, who’s on leave or whether you have the right people on the floor to meet production demand. That lack of visibility makes it tougher to plan labour, keep records accurate and make confident operational decisions as your workforce grows.
✦ EMPLOYMENT HERO
Employment Hero brings workforce, leave and employee data together, giving you a clearer view of your people so you can plan labour, manage leave and support operational decisions with confidence.
Still handling shift admin manually? There’s a better way
Digital document tracking across every shift and site
Employment Hero replaces physical filing cabinets and scattered server folders with a secure, digital profile for every worker. The platform automatically tracks contracts, policy sign-offs and mandatory site qualifications across all your operating locations. The moment a worker updates a ticket or accepts an updated safety policy, the information is saved directly to their live profile. This eliminates manual cross-checking and removes the paperwork chase entirely so your team can focus on production targets.
Rapid, paperless onboarding for fast-moving hiring needs
Employment Hero standardises your hiring logistics by pushing mobile-friendly pre-boarding workflows straight to a new hire’s phone before day one. Instead of relying on manual email trails, verbal handovers or paper packs during peak seasonal surges, the system automatically collects bank details, super choices and tax declarations digitally. This guarantees that every single worker goes through an identical compliance checklist, ensuring they walk onto the line fully inducted and ready to work.
Instant data syncing for seamless workforce changes
Employment Hero eliminates the administrative chain reaction of processing internal movements, roster changes or pay variations. When you promote an operator, adjust a worker’s shift structure or transfer a team member to a different production line, you update their file once. The platform handles the downstream admin automatically by updating their employee profile, generating a digital variation letter for electronic signature and syncing the changes directly with payroll to prevent costly back-pay errors.
Granular access controls and audit-ready governance
Employment Hero secures your workforce data using role-based permission tiers and unalterable digital audit trails. Instead of sensitive employee records being vulnerable on shared spreadsheets or printed logbooks, you control exactly what information site supervisors, plant managers and HR teams can access across different facilities. Every system interaction, leave approval and record update is logged automatically, giving the business total operational visibility and compliance certainty.
How one manufacturer reduced HR admin by 50%
Pacific Hoseflex
Manufacturing | 47 employees | Queensland, Victoria and Western Australia
THE CHALLENGE
Pacific Hoseflex was managing HR processes across nine separate systems, making everyday administration unnecessarily manual and time-consuming. Training records, compliance documentation, timesheets and employee information were difficult to track consistently, especially across three sites. Employment Hero helped bring these processes into one connected platform, giving the team a single source of truth for HR documentation, improving visibility across the business and reducing the time spent chasing, checking and following up on admin.
“Before Employment Hero, everything was manual and time-consuming. About 50% of my time was just admin-chasing, checking and following up on documentation.”
— Russell Mott, HR, Safety and Environment Manager, Pacific Hoseflex
OUTCOMES
Reduced HR admin workload by 50%
Saved $1,000 annually by retiring multiple systems
Achieved full visibility across employee records, training and compliance across three sites
Staying on top of compliance across sites and shifts
Manufacturing businesses manage compliance in environments where payroll complexity, site safety, workforce movement and documentation all intersect. Between shift patterns, overtime, licences, labour hire arrangements, training requirements and employee recordkeeping, small process gaps can create larger operational risk. Employment Hero helps manufacturers maintain clearer records, more consistent workflows and stronger oversight across day-to-day employment obligations.
Award coverage
Manufacturing and Associated Industries and Occupations Award
Manufacturing payroll can become difficult to manage when shift penalties, overtime, allowances and employee classifications are handled across disconnected systems or inconsistent local processes. Employment Hero helps businesses connect time, payroll and employee data in one platform, making it easier to maintain more accurate records, support more consistent payroll processes and reduce the risk of administrative errors across sites.
Super reform
Payday super: 1 July 2026
Super will need to be paid on every payday, not quarterly. Employment Hero’s payroll engine is being updated to calculate and remit super on each pay run, including for part-time, casual and shift-based clinical staff.
WHS training and compliance
Keep safety training, inductions and compliance evidence easier to track
Manufacturing businesses often need to maintain clear records for safety inductions, refresher training, policy acknowledgements and role-specific compliance requirements. When this information is stored in spreadsheets, inboxes or paper files, it becomes harder to track completion and produce evidence when needed. Employment Hero helps centralise training records, acknowledgements and employee documentation so teams can maintain stronger visibility and clearer compliance records across the workforce.
Licences and workforce credentials
Maintain better oversight of role-critical licences and certifications
Manufacturing teams may rely on employees holding current forklift licences, machinery tickets or other operational credentials. If expiry dates and verification processes are managed manually, it can be harder to stay ahead of renewals and maintain confidence that site requirements are up to date. Employment Hero helps businesses keep workforce records more organised and accessible, supporting stronger visibility across employee documentation and role-critical credentials.
Employment Hero works alongside the tools your business already runs on
Wiise
Wiise connects with Employment Hero to give Australian businesses one operating core for finance, operations, and people, no juggling separate systems.
Xero
Payroll figures sync to Xero automatically after every pay run, no double entry, no manual reconciliation at period end.
MYOB
For businesses running MYOB, Employment Hero connects directly, keeping payroll and accounts aligned without additional admin.
QuickBooks Online
If you use QuickBooks, payroll data flows across automatically so your business’s finances stay current.
Related resources to help you get started
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![Manufacturing and Associated Industries and Occupations
Award Summary [MA000010]](https://employmenthero.com/wp-content/uploads/2026/01/Award-Summary_Manufacturing-Industry.webp)
Read more: Manufacturing and Associated Industries and Occupations Award Summary [MA000010]Manufacturing and Associated Industries and Occupations Award Summary [MA000010]
The Manufacturing Industry Award covers employers and employees who work in manufacturing or associated industries.
Frequently asked questions
Pricing is based on a per-employee-per-month model, so you only pay for the people you're actively managing. For manufacturers with seasonal peaks or a mix of full-time, casual and contract staff, you can talk to our team about how the model applies to your headcount. Many manufacturers find the cost is offset quickly by the hours saved on manual timesheets, award interpretation and payroll corrections.
The clearest return comes from reduced admin and fewer payroll errors. When you automate award interpretation, leave accruals and timesheet approvals, you cut the hours your team spends on manual processing and the costly back-pay risks that come with getting it wrong. We can help you map your current admin time and error rates against expected savings, giving you concrete numbers to take to your decision-makers.
Most manufacturers we work with were running separate systems for HR, payroll, time and attendance and onboarding. Bringing these into one platform removes double handling and the cost of maintaining multiple subscriptions. The value sits in consolidation: less manual data entry, fewer errors and clearer visibility across every site.
Yes. The payroll engine is built to interpret modern awards and can be configured for enterprise bargaining agreements, including shift loadings, overtime, allowances, penalty rates and time off in lieu. This reduces the manual overrides your team currently relies on and helps keep every pay run accurate against your obligations.
It does. You can build rosters, manage shift swaps and capture hours through digital timesheets that flow straight into payroll. Employees clock in and out from the app or a shared device on the floor, which removes paper timesheets and the reconciliation work that follows.
This is a core strength for manufacturing teams. Frontline staff use a mobile app to view rosters, submit timesheets, request leave, access payslips and complete onboarding. There's no need for a company email or a desk, so even employees who have never used HR software can get going quickly.
Focus on keeping production moving. We’ll handle the employment side
Employment Hero helps manufacturers bring workforce admin, payroll, onboarding and compliance into one place, making it easier to coordinate teams and keep operations running efficiently across every shift.