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People operations that keep pace with production
Balancing 24/7 shift rosters, factory floor time-tracking and multiple manufacturing awards is a constant operational bottleneck.
Employment Hero automates your rostering, site clock-ins and payroll to keep your production lines running smoothly.
Where is manual admin stalling your production line?
PAIN POINT #1
High turnover and seasonal spikes create onboarding bottlenecks
High casual turnover and seasonal production spikes mean manufacturers are constantly hiring. When onboarding runs through paper packs, email chains and manual follow-up, new workers take longer to get cleared and onto the floor.
✦ EMPLOYMENT HERO
Employment Hero sends onboarding workflows to a new hire’s phone before day one, collecting bank details, super choice and tax declarations digitally so workers are floor-ready from shift one.
PAIN POINT #2
Expired safety tickets and missing inductions create WHS compliance risks
Expired forklift licences, lapsed machine safety certifications and missed WHS inductions are a compliance risk in any environment. When these are tracked manually in spreadsheets or paper files, it’s easy for expiry dates to slip through, especially when teams turn over fast.
✦ EMPLOYMENT HERO
Employment Hero centralises employee qualifications, safety tickets and WHS induction records, with automated expiry alerts so nothing gets missed before a worker steps onto the floor.
PAIN POINT #3
Paper timesheets and Bundy clocks disconnect your floor from your payroll
When plant floor clock-ins happen on paper sheets or physical Bundy clocks, there’s no live connection to payroll. Timesheets get manually keyed in, shift differentials get missed and Award penalty rates are calculated by hand, creating the conditions for pay errors and disputes.
✦ EMPLOYMENT HERO
Employment Hero replaces paper timesheets and physical clocks with mobile and kiosk clock-in/out, including photo capture, that feeds directly into automated digital timesheets and payroll.
PAIN POINT #4
Complex Award rules lead to pay errors and shift differential disputes
The Manufacturing and Associated Industries and Occupations Award 2020 includes shift loadings, meal break penalties, overtime calculations and allowances that are difficult to apply manually across different employment types. Errors compound quickly across a large floor workforce.
✦ EMPLOYMENT HERO
Employment Hero’s payroll engine is built to interpret modern awards, including shift loadings, overtime, allowances and penalty rates, and can be configured for enterprise bargaining agreements.
Still handling shift admin manually? There’s a better way
Digital document tracking across every shift and site
Employment Hero replaces physical filing cabinets and scattered server folders with a secure, digital profile for every worker. The platform automatically tracks contracts, policy sign-offs and mandatory site qualifications across all your operating locations. The moment a worker updates a ticket or accepts an updated safety policy, the information is saved directly to their live profile. This eliminates manual cross-checking and removes the paperwork chase entirely so your team can focus on production targets.
Rapid, paperless onboarding for fast-moving hiring needs
Employment Hero standardises your hiring logistics by pushing mobile-friendly pre-boarding workflows straight to a new hire’s phone before day one. Instead of relying on manual email trails, verbal handovers or paper packs during peak seasonal surges, the system automatically collects bank details, super choices and tax declarations digitally. This guarantees that every single worker goes through an identical compliance checklist, ensuring they walk onto the line fully inducted and ready to work.
Instant data syncing for seamless workforce changes
Employment Hero eliminates the administrative chain reaction of processing internal movements, roster changes or pay variations. When you promote an operator, adjust a worker’s shift structure or transfer a team member to a different production line, you update their file once. The platform handles the downstream admin automatically by updating their employee profile, generating a digital variation letter for electronic signature and syncing the changes directly with payroll to prevent costly back-pay errors.
Granular access controls and audit-ready governance
Employment Hero secures your workforce data using role-based permission tiers and unalterable digital audit trails. Instead of sensitive employee records being vulnerable on shared spreadsheets or printed logbooks, you control exactly what information site supervisors, plant managers and HR teams can access across different facilities. Every system interaction, leave approval and record update is logged automatically, giving the business total operational visibility and compliance certainty.
How one manufacturer reduced HR admin by 50%
Pacific Hoseflex
Manufacturing | 47 employees | Queensland, Victoria and Western Australia
THE CHALLENGE
Pacific Hoseflex was managing HR processes across nine separate systems, making everyday administration unnecessarily manual and time-consuming. Training records, compliance documentation, timesheets and employee information were difficult to track consistently, especially across three sites. Employment Hero helped bring these processes into one connected platform, giving the team a single source of truth for HR documentation, improving visibility across the business and reducing the time spent chasing, checking and following up on admin.
“Before Employment Hero, everything was manual and time-consuming. About 50% of my time was just admin-chasing, checking and following up on documentation.”
— Russell Mott, HR, Safety and Environment Manager, Pacific Hoseflex
OUTCOMES
Reduced HR admin workload by 50%
Saved $1,000 annually by retiring multiple systems
Achieved full visibility across employee records, training and compliance across three sites
Staying on top of compliance across sites and shifts
Manufacturing businesses manage compliance in environments where payroll complexity, site safety, workforce movement and documentation all intersect. Between shift patterns, overtime, licences, labour hire arrangements, training requirements and employee recordkeeping, small process gaps can create larger operational risk. Employment Hero helps manufacturers maintain clearer records, more consistent workflows and stronger oversight across day-to-day employment obligations.
Award coverage
Manufacturing and Associated Industries and Occupations Award
Employment Hero’s payroll engine is built to interpret the Manufacturing and Associated Industries and Occupations Award 2020 (MA000010), including shift loadings, overtime, allowances and casual loadings.
Super reform
Manage your Payday Super obligations
Super is now due on every payday, not quarterly, and contributions must reach employee funds within seven business days of each pay run. For manufacturers running weekly or fortnightly cycles across casual, part-time and shift-based workers, that’s a significant change to how payroll and super interact.
Employment Hero’s payroll engine calculates and remits super on each pay run. It validates fund details, processes contributions and keeps an audit-ready record of every transaction.
Licences and workforce credentials
Forklift licences, machinery tickets, and site credentials, tracked automatically
Plant floors run on workers holding current forklift licences, machinery tickets and site-specific credentials. When expiry dates are managed in a spreadsheet, renewals get missed. Employment Hero keeps certification records in each worker’s profile and sends automated expiry alerts before a ticket lapses.
Employment Hero works alongside the tools your business already runs on
Wiise
Wiise connects with Employment Hero to give Australian businesses one operating core for finance, operations, and people, no juggling separate systems.
Xero
Payroll figures sync to Xero automatically after every pay run, no double entry, no manual reconciliation at period end.
MYOB
For businesses running MYOB, Employment Hero connects directly, keeping payroll and accounts aligned without additional admin.
QuickBooks Online
If you use QuickBooks, payroll data flows across automatically so your business’s finances stay current.
Related resources to help you get started
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![Manufacturing and Associated Industries and Occupations
Award Summary [MA000010]](https://employmenthero.com/wp-content/uploads/2026/01/Award-Summary_Manufacturing-Industry.webp)
Read more: Manufacturing and Associated Industries and Occupations Award Summary [MA000010]Manufacturing and Associated Industries and Occupations Award Summary [MA000010]
The Manufacturing Industry Award covers employers and employees who work in manufacturing or associated industries.
Frequently asked questions
Pricing is based on a per-employee-per-month model, so you only pay for the people you're actively managing. For manufacturers with seasonal peaks or a mix of full-time, casual and contract staff, you can talk to our team about how the model applies to your headcount. Many manufacturers find the cost is offset quickly by the hours saved on manual timesheets, award interpretation and payroll corrections.
The clearest return comes from reduced admin and fewer payroll errors. When you automate award interpretation, leave accruals and timesheet approvals, you cut the hours your team spends on manual processing and the costly back-pay risks that come with getting it wrong. We can help you map your current admin time and error rates against expected savings, giving you concrete numbers to take to your decision-makers.
Most manufacturers we work with were running separate systems for HR, payroll, time and attendance and onboarding. Bringing these into one platform removes double handling and the cost of maintaining multiple subscriptions. The value sits in consolidation: less manual data entry, fewer errors and clearer visibility across every site.
Yes. The payroll engine is built to interpret modern awards and can be configured for enterprise bargaining agreements, including shift loadings, overtime, allowances, penalty rates and time off in lieu. This reduces the manual overrides your team currently relies on and helps keep every pay run accurate against your obligations.
It does. You can build rosters, manage shift swaps and capture hours through digital timesheets that flow straight into payroll. Employees clock in and out from the app or a shared device on the floor, which removes paper timesheets and the reconciliation work that follows.
This is a core strength for manufacturing teams. Frontline staff use a mobile app to view rosters, submit timesheets, request leave, access payslips and complete onboarding. There's no need for a company email or a desk, so even employees who have never used HR software can get going quickly.
Focus on keeping production moving. We’ll handle the employment side
Employment Hero helps manufacturers bring workforce admin, payroll, onboarding and compliance into one place, making it easier to coordinate teams and keep operations running efficiently across every shift.
