Launched in 2013, Industry Beans is an award-winning specialty coffee roaster, café operator, wholesale and retail brand. From grassroots beginnings, Industry Beans has grown into a refined coffee brand operating across Melbourne, Sydney and Brisbane, with a wide network of wholesale partners and resellers, and a market-leading eCommerce business.
Industry Beans Coburg is our dedicated warehousing, logistics, and dispatch hub. It is the engine room of our operations, ensuring our freshly roasted coffee, equipment, and wholesale products are seamlessly managed, packed, and delivered to our cafes, wholesale partners, and retail customers across the country.
The Role
We are looking for a hands-on, organized, and energetic Warehouse Manager to lead our daily operations. Reporting directly to the General Manager, you will lead a small skilled team across order fulfillment, stock control, and logistics. to ensure our customers receive their orders in full, on time, every single time, while maintaining a safe, efficient, and positive workspace.
Tasks and responsibilities include:
- Team Leadership: Lead, delegate, and schedule daily tasks for the warehouse and dispatch teams. Manage training, performance & development of new and existing staff.
- Operations & Logistics: Prioritize all incoming/outgoing deliveries, maintain strict ‘Put Away’ and FEFO practices, and ensure the site is clean, safe, and secure at the end of every day.
- Order Fulfillment & Accuracy: Oversee pick-and-pack operations to guarantee 100% DIFOT (delivered in full, on time) accuracy, and coordinate with Customer Service to resolve any issues.
- Stock & Procurement: Manage stock control systems, conduct routine stocktakes, process internal transfers, and order raw materials, bags, cartons, and finished goods.
- Safety & Compliance: Monitor site, equipment and forklift maintenance while ensuring the team strictly adheres to OHS standards and digital SOPs.
You will be perfect for this role if you have:
- Familiarity with digital order and dispatch management systems.
- Experience in pick-and-pack roles and delegating tasks to a team.
- A positive attitude with the ability to thrive in a fast-paced, dynamic environment.
- Strong communication and organizational skills, with a proactive and resourceful approach.
- A forklift license is advantageous but not essential.
Our Culture & Employee Benefits
Industry Beans is committed to an inclusive and healthy, skilled and dedicated workplace culture. As a Team Member at Industry Beans, you can enjoy a wide range of benefits including:
- Generous benefits and discounts including unlimited free coffee to drink.
- Up to $300 of Health and Wellness allowance.
- Training and development with growth opportunities.
- Inclusive and supportive culture.
