Employment Hero reviews. Nothing left out

What Australian businesses actually say about Employment Hero

Choosing HR and payroll software is one of those decisions that affects every person in your business. So we’ve brought everything together in one place, verified reviews from the platforms your peers trust, alongside testimonials from Australian businesses that show what actually changed when they made the switch.

Section I · Third-party platforms

The reviews you’re reading are the same ones everyone else sees

These reviews belong to G2 and Trustpilot, not us. We’ve embedded them live and left them exactly as they are, low scores and all. What you’re reading right now is the same feed every other prospect sees. No filtering by score, no hiding the critical feedback, no edits.

What Employment Hero’s G2 rating actually means

G2 is a peer review platform used by software buyers to evaluate vendors before they make a decision. Unlike analyst reports or vendor case studies, G2 ratings are submitted directly by users, verified through LinkedIn or business email, and cannot be edited or removed by the company being reviewed. That’s what makes them a meaningful benchmark.

Employment Hero payroll reviews on G2 carry particular weight because the stakes of getting payroll wrong are high, payroll errors, compliance gaps and poor employee experience all have real consequences. Buyers in this category tend to research carefully, and G2’s structured review format (covering implementation, support and ease of use alongside overall score) gives them a more complete picture than a star rating alone.

Employment Hero’s G2 category rankings, including placements in HR, payroll and workforce management, are calculated from this same verified review pool. They’re not self-reported, not sponsored and not based on market share. They reflect what real users said, aggregated across hundreds of individual assessments.

Section II · Our own desk

Our customers say it better than we can

Real quotes from real customers. Prefer the third-party reviews? They’re above.

See our case studies

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