Gerflor Achieves a Smooth and Secure Payroll Process with Employment Hero and Paytron

About Gerflor

Gerflor is a world-renowned provider of innovative and eco-responsible floor and wall covering solutions. They have been operating in Australia for over 30 years and are a major player in commercial industries like housing, sport, retail, transport, health, and industry. They also serve residential clients, including major group flooring stores and independent flooring retailers.

Challenge… Control over payroll and support processes

Gerflor’s Human Resources Director, Sam Pupillo, and his team are responsible for handling the HR and payroll for 70 employees nationwide. Ensuring that employees are paid on time can be a challenge.

Gerflor previously outsourced their payroll services, meaning that they had no control over the timing of their payments, and the support process was time consuming and frustrating.

“Previously, we outsourced our payroll. The capability of the software was very restrictive and too basic for our growing needs. Although secure, the process made us feel a little less in control – and for every payroll requirement, such as setting up a new Superannuation Fund or Leave Type – we had to call customer service to resolve the issue and raise a service request on their platform to receive assistance.”

Solution… Payroll and payments integration for a stress-free experience

As part of Gerflor’s new HR Strategy, Sam was looking for a HRIS and payroll solution that was secure, user-friendly, and provided a seamless process for paying employees.

“Paytron integrated with Employment Hero and successfully delivered a new and efficient way to reward, remunerate and connect with our people.”

Sam knew that gaining control and streamlining their payroll processes would help drive operational efficiencies, as it would allow them to:

Integrate with Employment Hero Payroll

No more manual, time consuming and outdated payroll processes, Employment Hero Payroll offered the benefits of online timesheets, effective leave management and intuitive reporting features, while Paytron provided the ability to pay employees securely and easily in just one click, without the need for ABA files or manual bank transfers.

Set up custom approval policies

Sam was also able to set up custom approval policies with multiple approval stages and specific workflow conditions to efficiently assign approvals to different teams or individuals, eliminating the need for tedious emails.

“We require more than one person to approve payroll payments from a compliance and anti-fraud perspective, so the ability to set up our own approval policies within Paytron is a great feature.”

Process payments in near real-time with OSKO

With Paytron’s OSKO ability, Gerflor was able to access faster payment options, which Sam remarked “is essential when paying our employees on time”.

The impact…

Since implementing Employment Hero, Gerflor have streamlined their payroll processes, ensuring that they’re always paying their employees correctly, and on time.

“The ability to control wage payments internally while providing visibility and inclusion to the relevant approving stakeholders with ease is a big win for us”.

“I’d recommend Employment Hero and Paytron to businesses looking for a platform that is easy to use, intuitive and includes a payment process that is seamless – especially handy for wages!”

When asked about the Paytron experience…

“The Paytron and Employment Hero teams have been exceptionally supportive. Our Head Office is in France, and therefore we required their approval and identification to set up our Paytron account. The process was completed electronically and was no hassle.”

Learn more about our integration with Paytron | Reach out to Paytron

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