Support

Help Centre, FAQs, guides and technical documentation

How can we support you?

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Help Centre

Get started with our products and access the latest release notes

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Have a question?

Our virtual assistant is here to answer your support questions

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FAQs

Answers to our most common questions

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Platform Status

Experiencing an outage?
See the live status of our platforms

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Guides, Documentation and Learning

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HR Platform Guides

How-to guides and technical step-by-steps for all things HR

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Payroll Guides

How-to guides and technical step-by-steps for all things Payroll

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On-Demand Video Learning

Access our videos for in-depth training on maximising the benefits of Employment Hero.

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Implementation

Find all the support you need

Explore the ways we support you.

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Looking for HR or Payroll management advice?

Our support team is here to help you with your technical platform issues, but if you need more general HR or payroll advice, why not check out our advisory lines?