WORKING AT TDC
HOW WE WORK
Flexibility is built into every role at TDC. Projects move quickly, so if something needs doing, we roll up our sleeves – job titles aren’t barriers. We share information openly, fix problems together, and stay focused on delivering the best result for our clients and for one another.
We partner with purpose. Clients rely on us to lower their stress, not raise it. Clear communication, proactive planning, and seamless delivery are non-negotiables.
WHAT WE VALUE
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Passion: We care about every pixel and every detail; that energy lifts the whole team.
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Teamwork: We play as one team; we back each other and swap knowledge freely.
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Integrity: We’re straight about what we can deliver brilliantly and transparent about what we can’t.
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Innovation: New technology, fresh ideas, smarter processes—we stay curious and keep pushing the innovation forward.
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Enjoyment: Long days are lighter when respect and good humour are part of the mix.
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Entrepreneurial Spirit: Good ideas can come from anyone. If you spot a better way, speak up and lead it.
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Customer Focus: Whether it’s a teammate across the warehouse, or a client across the table, everyone receives the same respect, clear communication, proactive support and rock-solid delivery they can rely on.
GROWING WITH TDC
Careers here aren’t one-size-fits-all. Show the skill, judgement, and attitude a challenge needs and we’ll back you with training, mentoring and the freedom to try new approaches.
Role Purpose
The People & Culture Co-ordinator will support the smooth day-to-day operation of TDC’s people and culture function, with a key focus on co-ordinating end-to-end recruitment and supporting the employee lifecycle.
Reporting to the Executive Team and working closely with TDC’s external HR partner, HumanX, this role will keep practical people processes moving, from recruitment, onboarding and employee records through to internal communications, return to work co-ordination and general HR administration.
This is a hands-on, highly organised role suited to someone who enjoys working with people, managing multiple moving parts and supporting a fast-paced, project-based business to attract and onboard great talent.
Role Scope
This role will suit someone who is organised, discreet and comfortable working in a fast-moving, project-based business. You will act as a key link between employees, managers, TDC’s leadership team and HumanX.
- Maintain employee records, contracts, HR documentation and Employment Hero data.
- Support onboarding, offboarding, probation, performance review and employee lifecycle activity.
- Co-ordinate people communications, internal updates, team records and practical HR resources.
- Support return to work activity following illness, injury or extended leave.
- Co-ordinate end-to-end recruitment, including role briefing, advertising, candidate communication, interview co-ordination, reference checks and offer administration.
Key responsibilities
- Act as the first point of contact for internal people and culture queries, escalating matters when required.
- Manage the HR inbox and ensure requests, actions and follow-ups are handled promptly.
- Keep employee files, contracts, policies, benefits, perks and HR documentation accurate in Employment Hero.
- Track key dates, including probation periods, contract renewals, performance reviews, birthdays and anniversaries.
- Co-ordinate onboarding and offboarding documentation, system updates and employee communications.
- Prepare and distribute internal people updates, policy communications and team announcements.
- Maintain team contact lists, organisational charts, process guides and people function documentation.
- Co-ordinate return to work plans, records and communication with employees, managers, insurers and HumanX.
- Support managers with scheduling and preparation for appraisals, consultations, training and HR-led activities.
- Maintain confidentiality and ensure HR processes align with employment legislation and TDC policies.
- Manage recruitment administration and co-ordination, including job ads, candidate communication, interview scheduling, shortlisting support, reference checks, offer documentation and recruitment tracking.
What success looks like
- People records are accurate, current and easy to rely on.
- Employees and managers receive clear, timely and practical support.
- HR actions are followed through without repeated prompting.
- Onboarding, offboarding, probation, review and return to work processes run smoothly.
- Internal communication is clear, consistent and aligned with TDC’s way of working.
- Sensitive matters are handled calmly, discreetly and professionally.
- The people function feels organised, responsive and trusted across the business.
- Recruitment processes are delivered smoothly, with hiring managers and candidates receiving clear communication, timely updates and a professional experience from application through to offer.
Skills, experience and qualifications
- 2 to 4 years’ experience in People & Culture, HR administration, recruitment, office co-ordination, business support or a similar role.
- At least 2 years’ experience managing confidential records, documentation, inboxes, schedules or employee-related administration.
- Experience using HR systems, people platforms or databases. Employment Hero experience is highly regarded.
- Strong attention to detail, sound judgement and the ability to manage competing priorities at pace.
- Clear written and verbal communication skills, with confidence working across employees, managers and external partners.
- Discreet, trustworthy and approachable, with a genuine interest in supporting people.
- Proficiency in Microsoft Office, particularly Outlook, Word and Excel.
- A qualification in Human Resources, Business Administration or a related field is desirable, but not essential.
- Exposure to return to work administration, WHS processes, events, audio visual, entertainment or production environments would be an advantage.
