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Program Administration Assistant

Operations Team • Fremantle, Western Australia 6160, Australia • Full-time

Description

Role: Program Administration Assistant

Start Date: Immediate

Commitment: Permanent Full-time

Hours: Monday to Friday 9am to 5pm

Location: Fremantle

Why Join Spectrum Space?

  • Purpose-Driven Work: Opportunity to gain hands-on experience in digital marketing and communications
  • Fantastic Team Culture: Be part of a small, supportive team making a real difference
  • Meaningful Growth: Develop your administrative capability in a role that offers variety.

About Us:

Spectrum Space is a not-for-profit organisation creating spaces where autistic individuals feel safe, understood, and genuinely connected. We focus on strengths, not deficits, and work to reduce barriers that can make social environments overwhelming or isolating.

Our strength-based social programs are inclusive, self-directed, non-therapeutic, and fun, helping individuals build confidence, explore interests, learn from others, and develop self-advocacy skills.

Beyond social programs, we deliver co-designed education workshops for schools and workplaces, support student placements through volunteering, and host WA’s leading neurodiversity event, the Spectrum Space Symposium. We operate programs across eight locations, with our office based in Fremantle.

About the Role:

The Office Assistant is the first point of contact for participants, families, and visitors, playing a vital role in shaping their initial experience with the organisation. The role ensures communication channels are responsive, the office is welcoming and well-maintained, and daily operations run efficiently. This position provides broad administrative support across programs, projects, and HR functions, contributes to event coordination, and offers direct assistance to the CEO and management team as required.

Key Responsibilities:

Reception & Communications

  • Answer/triage incoming phone calls, manage general email inboxes monitor post box and other mail
  • Distribute calls, messages, and emails to relevant staff in a timely manner
  • Provide initial information about services and programs to enquirers in a professional and friendly manner
  • General visitor reception including greeting participants, families, guests, and new staff upon arrival.

Office & Facility Management

  • Maintain a clean, organised, safe and welcoming office/program environment
  • Oversee office supply stock and order as needed
  • Coordinate basic maintenance, repairs, or supplier liaison for office facilities
  • Liaise with property/building managers regarding workspace needs.

Administrative Support

  • Assist staff with general administrative tasks
  • Support meeting, program and event logistics, including venue bookings and catering coordination
  • Help prepare documentation for projects, meetings, and communications.

Program & Event Support

  • Support logistics and admin tasks related to programs and events
  • Assist with delegated tasks for project delivery, marketing mailouts, and grant application administration.

HR & Program Onboarding Support

  • Assist with administrative tasks related to staff and volunteer onboarding
  • Provide administrative support for student and volunteer records, as directed
  • Assist with volunteer/community events and other recruitment strategies.

Executive & Management Support

  • Provide assistant support to the CEO
  • Undertake other delegated tasks to assist managers in their day-to-day responsibilities.

About You:

  • Administration/reception experience
  • Strong skills using Microsoft Office Suite
  • Excellent communication skills – both written and verbal
  • High attention to detail and ability to meet deadlines
  • Excellent customer service skills
  • Ability to work in a fast-paced high pressure environment.

Our Commitment to Inclusion:

Spectrum Space is an equal opportunity employer. We value diversity in all its forms and actively welcome neurodivergent team members. Inclusion is at the heart of what we do, and we strive to create a workplace where everyone’s strengths are recognised and respected.

If you need adjustments during the application process, let us know, we’re here to support you.

Ready to Make a Difference?

If you’re passionate about creating inclusive spaces and supporting teams to deliver programs that matter, we’d love to hear from you!

Click APPLY NOW.

After submitting your application, you will receive an email with a set of screening questions. Please provide answers to these questions at your earliest convenience so that your application can progress. Please note that applications that have not included answers to the screening questions will not progress further.

If you have any queries regarding this role, please contact our office on 08 9431 2111.

Role Type

On-site • Permanent • Full-time • Assistant

Company Overview

At Spectrum Space, we’re passionate about creating opportunities that empower individuals and strengthen communities. We know that every person brings unique strengths, so we design roles to fit people not the other way around.
Apply now