Job Summary
Software@Scale is seeking a Senior Identity Engineer to support a major enterprise customer in the Australian financial services sector.
This role will focus on identity, authentication and access security across a regulated enterprise environment, with a strong emphasis on PingID, MFA, FIDO2, passwordless authentication, AWS and enterprise identity platforms.
We are looking for a hands-on senior engineer who can work across identity engineering, platform uplift, secure authentication patterns and operational delivery. The ideal candidate will have experience working in banking, financial services, government or other highly regulated environments where security, compliance, resilience and governance are critical.
Description
Software@Scale is partnering with an enterprise customer in the finance sector on a major identity and access management uplift.
We are seeking a Senior Identity Engineer with strong experience across modern authentication platforms, MFA, FIDO2/passkeys, Ping Identity technologies and cloud-based enterprise environments.
This role will suit someone who is deeply technical, security-minded and comfortable working in complex enterprise environments. You will work closely with identity architects, cyber security teams, cloud teams, platform engineers and business stakeholders to design, implement, uplift and support secure authentication and identity capabilities.
The role requires someone who can operate in a regulated environment, follow strong security and change management practices, and contribute to the delivery of secure, scalable and user-friendly identity solutions.
Key Responsibilities
- Design, implement and support enterprise identity and authentication solutions.
- Work with PingID, MFA and FIDO2/passwordless authentication technologies.
- Support identity uplift initiatives across workforce, customer or privileged access environments.
- Configure and maintain MFA policies, authentication flows, enrolment journeys and access controls.
- Support the rollout of phishing-resistant authentication patterns such as FIDO2, security keys, passkeys or similar technologies.
- Integrate identity services with enterprise applications, cloud platforms and internal systems.
- Work across AWS-hosted platforms and cloud-native environments.
- Support secure access patterns across SSO, federation, MFA and conditional access.
- Troubleshoot complex identity, authentication and access issues across distributed environments.
- Work closely with cyber security, IAM, cloud, infrastructure and application teams.
- Contribute to identity platform documentation, operational runbooks and implementation guides.
- Support governance, risk, audit and compliance requirements in a regulated financial services environment.
- Participate in change management, release planning and production support activities.
- Help improve the reliability, security and usability of enterprise identity services.
Skills & Experience
- Strong experience as an Identity Engineer, IAM Engineer, Security Engineer or Platform Engineer in an enterprise environment.
- Hands-on experience with PingID or broader Ping Identity technologies.
- Strong understanding of MFA, FIDO2, passkeys, security keys, passwordless authentication or phishing-resistant authentication patterns.
- Experience working with enterprise authentication standards and protocols such as SAML, OAuth2, OIDC, LDAP and federation.
- Experience integrating identity platforms with cloud, SaaS and internal enterprise applications.
- Strong AWS experience, particularly around secure access, IAM, cloud platform integration and enterprise cloud environments.
- Experience operating in regulated environments such as banking, financial services, insurance, government or critical infrastructure.
- Strong understanding of identity security, access controls, least privilege, auditability and secure-by-design principles.
- Ability to troubleshoot complex authentication and access issues across applications, networks, browsers, devices and cloud platforms.
- Experience working with production systems, change control, incident management and operational support processes.
- Strong documentation and communication skills.
- Ability to work with architects, cyber teams, engineering teams and business stakeholders.
Highly Regarded
- Experience in Australian banking or financial services environments.
- Experience with broader Ping Identity products such as PingFederate, PingAccess, PingOne or PingDirectory.
- Experience with FIDO2 rollout, security key adoption, passkeys or passwordless authentication programs.
- Experience with AWS IAM, IAM Identity Center, Cognito, IAM roles, permissions boundaries or cloud access governance.
- Experience with privileged access management, conditional access, adaptive authentication or risk-based authentication.
- Experience with SIEM, logging, monitoring and audit evidence for identity platforms.
- Experience with infrastructure as code or automation using Terraform, CloudFormation, Python, PowerShell or similar.
- Experience with enterprise security frameworks, cyber controls, risk assessments and audit requirements.
- Relevant certifications across AWS, security, IAM or identity platforms.
Certifications
Highly regarded:
- Ping Identity certifications or equivalent hands-on experience.
- AWS certifications such as AWS Certified Security Specialty, Solutions Architect or SysOps Administrator.
- Security certifications such as CISSP, CCSP, CISM, CompTIA Security+ or equivalent.
- IAM, identity governance or access management certifications.
Equivalent enterprise experience will also be considered.
What We Are Looking For
We are looking for someone who can do more than simply administer an identity platform.
The right person will be able to:
- Engineer secure authentication solutions
- Work hands-on with PingID, MFA and FIDO2
- Understand enterprise identity patterns
- Operate confidently in regulated environments
- Work across AWS and cloud-integrated platforms
- Troubleshoot complex access and authentication issues
- Collaborate with cyber, cloud, infrastructure and application teams
- Produce clear documentation and implementation artefacts
- Balance security, usability and operational reliability
This role would suit a Senior Identity Engineer, IAM Engineer, Security Engineer, Authentication Engineer, Cloud Identity Engineer or Senior Platform Engineer with strong identity and access management experience.
What We Offer
- A senior engineering role with a major enterprise customer in the Australian finance sector.
- The opportunity to work on modern identity, MFA and passwordless authentication uplift.
- Exposure to PingID, FIDO2, AWS and enterprise-scale authentication platforms.
- A highly regulated environment where security, governance and engineering quality matter.
- Competitive contract rates.
Apply
If you are a Senior Identity Engineer with strong experience across PingID, MFA, FIDO2, AWS and enterprise identity platforms, we would love to hear from you.
