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Account Manager

Yennora, New South Wales 2161, Australia • Full-time
AI Job Summary
  • 3-4 years in administration/coordination/operational support in a fast-paced, high-volume environment.
  • Support from consignment to post-sale completion, including sale readiness, system accuracy, issue resolution and workf
  • Work collaboratively with multiple stakeholders including vendors, BDMs, Operations, Administration, Finance, Customer

Role Type

Permanent • Full-time • Associate

Description

About Us

Slattery Grays Auctions is proudly Australia’s largest national family-owned auction company, a leading auction and valuation practice. With over 15 sites across Australia, we specialise in automotive,road transport, earthmoving, mining, marine, and aviation asset advisory and disposal services. Our diversity, flexibility, and specialist experience set us apart, and clients appreciate our transparency, honesty, and integrity.

Slattery Grays is revolutionising how assets are sold with great success and is a strong leader in eCommerce which continues to grow. Our results are achieved through our great team – with the mantra Leave it with Us, we are invested in working together to make things happen.

About the Role

We are looking for a highly organised and proactive Account Manager to join our collaborative auction team based in Yennora NSW. In this role, you will provide operational and account management supportacross the auction lifecycle, working closely with Business Development Managers, vendors, Administration, Operations, Finance and Customer Service teams to help progress assets from consignment through to sale and post-sale completion.

You will play a key role in supporting vendor relationships,sale readiness, system accuracy, issue resolution and workflow visibility, ensuring a high standard of service and operational efficiency across auction activity. This is a hands-on, site-based role suited to someone who thrives in a fast-paced environment, enjoys working across multiple stakeholders and takes pride in delivering accurate, timely and customer-focused support.

For your efforts, you will be rewarded with a supportive team environment, ongoing training and development opportunities, and access to a range of employee benefits.

Your Responsibilities

·Coordinate auction activity and account support from consignment through to post-sale completion.

·Support vendors, BDMs and internal stakeholders with sale preparation, enquiries and operational coordination.

·Maintain accurate system updates, reporting and workflow tracking across auction activity.

·Work collaboratively with Operations, Administration, Finance, Customer Service and offshore teams to support sale readiness and customer outcomes

·Assist with post-sale administration including invoicing, account updates and payment follow-up.

·Monitor and escalate operational issues, risks and customer concerns in a timely manner.

·Contribute to process improvements and compliance with company procedures and controls.

We’re Looking for Someone Who Has

·3-4 years’ experience in administration, coordination or operational support within a fast-paced, high-volume environment.

·Exposure to auction management systems, compliance processes and financial administration.

·Strong attention to detail, organisational skills and the ability to manage competing priorities.

·Excellent communication and stakeholder management skills across all levels

·A proactive, solutions-focused and customer-centric approach

·The ability to work independently while contributing to a collaborative team environment.

·Resilience, adaptability and sound judgement in a deadline-driven environment.

Benefits and Perks

We offer fully stocked kitchen, onsite parking, weekly team Friday lunches, $40 monthly staff voucher, EAP program, development opportunities and coaching support, novated lease option and superannuation salary sacrifice.

Apply Now

If you think you would thrive in this role, we’d love to hear from you. Please apply with your current resume including all relevant experience, contact details, and referee information.

For any questions, please contact Margarita De Castro at p&c@slatterygrays.com.au.

Come as you are — At Slattery Grays Auctions we are proud to be an Equal Employment Opportunity employer that values diversity relating to sex, gender, sexual orientation, culture, veteran and disability status, race, or religion. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.