Internal Sales Representative

Shannon Electrics is a trusted Electrical Wholesaler & Retailer located in Far Western NSW.

With a reputation built on quality products and exceptional service, we support local trades, businesses, and the wider community.

We’re now looking for a customer-focused Internal Sales Representative to join our friendly team in Broken Hill.

The Role

As an Internal Sales Representative, you’ll be the first point of contact for our customers, ensuring a seamless sales experience, your role will include:

• Responding to customer enquiries via phone, email, or in-person with professionalism
• Processing sales orders, preparing quotes, and coordinating timely deliveries
• Assisting with stock control, inventory, and replenishment
• Handling customer complaints and providing effective solutions
• Maintaining a tidy and organised workspace
• Working both independently and as part of a team
• Performing some manual handling tasks
• Saturday morning work on a rostered basis

About You

We’re looking for someone who is:

• Experienced in sales, customer service, or a trade-related role
• A confident communicator with strong interpersonal skills
• Proficient in Microsoft Office (and ability to pick up new systems quickly)
• Reliable, organised, and adaptable in a team environment
• Licensed to drive (mandatory)

Desirable extras:

• Knowledge of electrical products
• Forklift licence
• Background in electrical or related trade

What We Offer

·Competitive wages paid weekly

·Overtime paid at double time

·Access to Employment Hero, giving you discounts on everyday expenses, wellbeing programs, and employee perks

·A supportive team environment with training and career development opportunities

If you are motivated to work in a team environment and provide excellent customer service, we’d love to hear from you.