Join One of Australia’s Leading Mercantile Agencies
At Risk & Security Management (RS), we deliver trusted field services to major banks, credit providers, insurers, government, global corporations, and law firms. Our team thrives on “The RS Way” values to ensure we are building a great place to work and delivering exceptional outcomes to our clients.
Why RS?
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Strategic impact: Play a key role in maintaining healthy cash flow and supporting business performance through proactive credit management.
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Work-life balance: Regular hours 9am–5pm, Monday to Friday with work from home flexibility once you’re fully onboarded.
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Professional development: Develop your expertise across credit risk, collections, and finance operations while contributing to process improvements.
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Collaborative environment: Partner with Finance, Operations, and business units in a supportive, values-driven culture.
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Established success: Be part of Australia’s most trusted provider of end-to-end receivables and risk management services.
About the Role
- As our Credit Controller, you’ll be instrumental in managing our end-to-end accounts receivable function and maintaining healthy cash flow by:
- Managing day-to-day collection of overdue accounts, prioritising high-exposure accounts and liaising with customers to establish payment arrangements.
- Preparing and maintaining cash collection forecasts on a weekly, monthly, and quarterly basis.
- Assessing the creditworthiness of prospective customers and providing recommendations to business units.
- Reviewing the debtors ledger monthly for bad and doubtful debt provisions.
- Preparing regular reports on collections performance, aged debtors, and cash flow to support business decision-making.
- Identifying and resolving credit-related customer complaints, billing queries, and payment discrepancies.
- Managing accounts payable functions including supplier onboarding, resolving discrepancies, and maintaining supplier files.
- Coordinating with external legal providers on litigation matters as required.
- Identifying and implementing improvements to credit, payables, and collections processes.
- Supporting Brisbane office facilities management including service providers and procurement.
What You’ll Bring
- Minimum 3 years’ experience in credit control or collections.
- Certificate or diploma in a relevant field (Accounting, Commerce, or similar).
- Demonstrated experience in debtor management and credit assessment.
- Strong understanding of credit risk management principles and debt recovery procedures.
- Experience preparing cash flow forecasts and aged debtor reporting.
- Advanced proficiency in Microsoft Excel including pivot tables and formulas.
- Excellent communication and negotiation skills with ability to secure payment commitments professionally.
- Satisfactory National Police Check (required).
Desirable:
- Experience with cloud-based ERP systems, particularly NetSuite.
- Experience in the recoveries, legal, or mercantile services sector.
- Knowledge of litigation processes relating to debt recovery.
- Experience with trust account transactions.
Ready to Drive Collections Excellence?
If you’re an experienced credit professional with strong analytical skills and a proactive approach to collections, we want to hear from you!
Apply now and play a vital role in maintaining healthy cash flow while building your career in a thriving, values-driven environment.
By applying, you agree to undergo a full police check.
Risk & Security Management – Activating People, Delivering Results
