Medical Receptionist – Newman Clinic (1 x FTE, 1 x .5 FTE)
Join Our Team
Puntukurnu
Aboriginal Medical Service (PAMS) is seeking a friendly, organised and
experienced Receptionist to support the day-to-day operations at our
Newman Clinic and to support the practice leadership team. As the first
point of contact for clients and visitors, you will play a key role in creating
a welcoming and culturally safe environment while providing high-quality
administrative support to the clinical team.
Key Responsibilities
- Provide
reception and customer service support, including answering calls, making
appointments and scheduling services;
- Work
well with others in a diverse and demanding health setting;
- Be
confident taking messages and talking on the phone to resolve or delegate
queries in scope of the position;
- Maintain
strict confidentiality when handling a high volume of client information
with attention to detail, quality and accuracy;
- Knowledge
and experience of Medicare and client registration;
- Coordinate
client transport to and from the Newman Clinic to ensure community can
access all of PAMS services as they need;
- Schedule
external appointments for clients and be confident dealing with hospitals
and other services;
- Set
up telehealth appointments and presentations with clients;
- Manage
email correspondence, document scanning, filing, shredding and data entry
to the patient information system – Communicare;
- Support
the harmonious operations and structure of the Newman Clinic through PAMS
policies and procedures.
About You
To be successful, you will
have:
- Previous experience working in Aboriginal health or
equivalent community organisation, especially working with the Nyiyaparli
(Newman) and Martu (Western Desert) people of the lands we service;
- Previous
reception or administration experience;
- Strong
communication, customer service, attention to detail and organisational
skills;
- The
ability to manage competing priorities in a busy and demanding
environment;
- Committed
to presenting for work, with sound computer skills and task orientated;
- An
understanding of Aboriginal and Torres Strait Islander cultures and the
ability to communicate respectfully and effectively with Aboriginal and
Torres Strait Islander people.
What We Offer
-
Salary between $68,304.80 and
$81,124.68 per annum plus 12% superannuation
-
Salary packaging benefits
of up to $15,900 per annum plus entertainment benefits
-
Power subsidy
in accordance with PAMS policy
- Access to an Employee
Assistance Program (EAP)
-
Retention
incentives in accordance with PAMS policy
About PAMS
PAMS is
an board led Aboriginal Community Controlled Health Organization providing
holistic primary healthcare services to Newman, Jigalong, Punmu, Parnngurr and
Kunawarritji. Our vision is to improve the health and wellbeing of Aboriginal
and Torres Strait Islander people through culturally appropriate, community-led
healthcare.
Apply Now
To apply, please submit:
- A current resume; and
- A cover letter outlining your
suitability for the role.
For further information,
please contact the People & Culture Team on (08) 9177 8307 or pamshr@puntukurnu.com.
Aboriginal and Torres
Strait Islander people are strongly encouraged to apply.
