Store Manager

Summary:

As a Store Manager in the hospitality and catering industry, you will play a pivotal role in overseeing daily operations, ensuring exceptional customer service, and driving sales performance. Based in Idalia, Queensland, this permanent full-time position requires a dynamic leader who can motivate a team and maintain high standards of service, contributing to the overall success of the business.

Responsibilities:

• Manage daily store operations, ensuring compliance with company policies and procedures.
• Lead, train, and develop a team of staff to deliver outstanding customer service.
• Monitor sales performance and implement strategies to achieve sales targets.
• Maintain inventory levels and oversee stock management to ensure product availability.
• Handle customer inquiries and resolve issues in a timely and professional manner.
• Prepare reports on sales, staff performance, and customer feedback for management review.
• Ensure the store is clean, well-organised, and visually appealing to customers.
• Implement promotional activities and marketing strategies to attract new customers.

Qualifications:

• Proven experience as a Store Manager or in a similar managerial role within the hospitality or catering industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to analyse sales data and make informed decisions.
• Proficient in inventory management and stock control.
• Strong customer service orientation.
• Flexibility to work various shifts, including weekends and holidays.