Settlements Officer

Who are we?

ORDE is a rapidly growing non-bank residential and commercial mortgage lending business committed to elevating Australian specialist lending standards. We provide comprehensive product solutions and deliver leading service levels, leveraging digital capabilities and deep industry experience.

We are passionate (and a bit obsessed…) about being disruptive and pushing hard to improve the experience and results for mortgage brokers. Our purpose “Built for Brokers” is clear and simple and defines our entire strategy (delivering better experiences, more value and opportunity, anticipating more needs and communicating more solutions, for brokers and their customers).

What are we looking for?

At ORDE, we are looking for a Settlements Officer. The key accountabilities of this role would be to:

• Prepare mortgage documentation and instruct panel solicitors in line with established processes.
• Actively manage your pipeline, ensuring timely progression, proactive follow-up and clear communication of status.
• Liaise with brokers, banks and solicitors to facilitate a smooth and efficient settlement process.
• Book and arrange settlements, whether electronically or as otherwise required in each state.
• Deliver a high-quality customer and broker experience through clear, timely and professional communication.
• Own the accurate and timely progression of files through to settlement, ensuring all requirements are met in line with internal controls and service standards.
• Identify opportunities to improve processes and contribute to ongoing enhancements in settlements workflows.

Why would you choose us?

• We are a fast-growing successful company.
• We think it’s pretty exciting to be part of a team which is building something that will make a difference.
• We are focused, disruptive, think outside of the box and will encourage you to try new things.
• We really care about our people and want them to have the best experience in their career.
• We guarantee fun, challenge, learning and growth!
• We embrace being challenged through diversity of thoughts.
• We have a highly collaborative culture which provides an inclusive, enjoyable office experience for all staff.
• We are Melbourne based and think being in the office all together is important, and we think working from home is too: 3 days in the office (Mon-Tues-Thurs), 2 days home.
• We remunerate well and reward high performance.

Why would we choose you?

• You have experience in financial services settlements, ideally within mortgage lending.  
• You are an articulate communicator with great verbal and written abilities.
• You can thrive in a fast-paced environment while maintaining a high level of attention to detail and accuracy.
• You are energetic and great at building relationships with internal and external stakeholders.
• You have strong organisational skills and are comfortable with prioritising tasks and meeting deadlines.