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Senior People Business Partner – AI & Digital

People • Melbourne CBD, Victoria 3000, Australia • Full-time
AI Job Summary
  • 5+ years’ HR management in a business partnering role supporting Digital/Technology in fast-paced, technical teams.
  • Demonstrated experience using AI in People processes—automation and HR tech uplift (e.g., Microsoft Copilot).
  • Experience with HRIS (e.g., Employment Hero) and reporting/analytics, including data integrity and process optimisation.

Role Type

Permanent • Full-time • Mid-level Senior

Description

ABOUT ORDE FINANCIAL

ORDE is a nonbank lender of 200+ employees built exclusively for brokers, combining human and credit expertise with innovative technology to help brokers build stronger futures for their clients. We reflect the reality of today’s borrowers, from SMEs with complex needs to near-prime clients seeking clearer paths forward.

Since 2020, ORDE has funded more than $10b in loans and supported over 16,000 borrowers – all through brokers. We offer Residential, Commercial, SMSF and Construction loans and other specialised solutions, with fast decisions, deep credit insight and a streamlined digital experience.

We are passionate (and a bit obsessed…) about being disruptive and pushing hard to improve the experience and results for mortgage brokers. Our purpose “Built for Brokers” is clear and simple and define our entire strategy (delivering better experiences, more value and opportunity, anticipating more needs and communicating more solutions, for brokers and their customers).

ORDE also recently launched the ORDE Income Fund (the Fund), a registered retail managed investment scheme investing in Australian mortgage assets. It is unlisted, open-ended and currently offers a 12-month pooled mortgage investment product.

The Fund is intended to become a key pillar of ORDE and the leading public expression of ORDE as both a non-bank lender and Australia’s highest quality asset manager within its asset class.

The Fund has exceeded $100m in funds under management and is scaling though early-stage capital raising, with a full retail launch pending.

ABOUT THE ROLE

This is a hands-on role combining strategic partnering with operational delivery, AI implementation and continuous improvement. You will provide end-to-end People & Culture support to the Digital team driving performance, capability, and career development. Another core focus of the role is to lead and uplift HR systems, reporting, automation and AI-enabled processes.  

Your key responsibilities will include:

Digital Business Partner

  • Partner closely with Digital leaders to align people strategy with business priorities
  • Design and embed clear career pathways across Digital roles (e.g. engineering, product, data), including capability frameworks and progression opportunities
  • Coach Digital leaders to build high performing teams and coach managers to confidently manage performance and development conversations
  • Support performance reviews cycle and embed high-performance practices (goal setting, ongoing feedback and driving accountability)
  • Provide guidance on building high-performing Digital teams, including capability mix, role clarity, and ways of working (e.g. agile, cross-functional squads)

 

AI & Automation

  • Leverage Microsoft Copilot and AI tools to streamline reporting, communications and operational tasks
  • Support the development of simple AI agents and workflows to enhance manager and employee self-service
  • Identify and lead continuous improvement opportunities across HR technology and the employee life cycle  
  • Act as the subject matter expert for HR systems (Employment Hero, Go1), data integrity and process optimisation
  • Design and implement automated workflows to improve efficiency across HR processes
  • Design and implement an AI literacy education plan for our Leaders across ORDE

 

Reporting & Insights

  • Own and deliver HR reporting and workforce insights, including engagement, performance, and capability trends
  • Translate data into clear, actionable recommendations to support business decision-making
  • Provide regular, actionable insights on key metrics to leaders to inform decision-making
  • Support regular and ad hoc business reporting requirements (e.g. Manager insights, WGEA)

Why would we choose you?

  • 5+ years’ experience across HR management in a business partnering role
  • Proven experience supporting Digital and Technology functions, with a deep understanding of role types, team structures, and operating models, enabling effective partnering with leaders in fast-paced, technical environment (essential)
  • Demonstrated experience in Efficient use of AI in People processes, automation and HR technology uplift
  • Confident working with leaders and influencing across levels of the business
  • Experience with HRIS platforms (e.g. Employment Hero) and reporting/analytics
  • Strong interest or experience in AI tools (e.g. Copilot) and workflow automation
  • Excellent communication skills with a practical and engaging approach
  • High level of ownership, with a hands-on and solutions-focused approach
  • Highly organised with the ability to prioritise in a fast-paced environment
  • Strong capability in performance management, coaching and leadership support

 

Why would you choose us?

  • We are a fast-growing successful company.
  • We are dedicated to investing in our team, fostering a high-quality employment culture that values your ability to deliver and contribute.
  • We remunerate well and reward high performance.
  • Our team members are driven by the pursuit of a challenging and successful career in an outstanding business with a passionate, high-performance team culture.
  • We are focused, disruptive, think outside of the box and will encourage you to try new things.
  • We really care about our people and want them to have the best experience of their career.
  • We guarantee fun, a challenge, learning and growth!
  • We embrace being challenged through diversity of thoughts.
  • We have a highly collaborative culture and provide an inclusive, enjoyable office experience
  • We are Melbourne based and think being in the office together is important and we think working from home is too: minimum three days in the office (Mon-Tues-Thurs), two days at home.