ABOUT ORDE FINANCIAL
ORDE is a nonbank lender of 200+ employees built
exclusively for brokers, combining human and credit expertise with innovative
technology to help brokers build stronger futures for their clients. We reflect
the reality of today’s borrowers, from SMEs with complex needs to near-prime
clients seeking clearer paths forward.
Since 2020, ORDE has funded more than $10b in
loans and supported over 16,000 borrowers – all through brokers. We offer
Residential, Commercial, SMSF and Construction loans and other specialised
solutions, with fast decisions, deep credit insight and a streamlined digital
experience.
We are passionate (and a bit obsessed…) about
being disruptive and pushing hard to improve the experience and results for
mortgage brokers. Our purpose “Built for Brokers” is clear and simple and
define our entire strategy (delivering better experiences, more value and
opportunity, anticipating more needs and communicating more solutions, for
brokers and their customers).
ORDE also recently launched the ORDE Income Fund
(the Fund), a registered retail managed investment scheme investing in
Australian mortgage assets. It is unlisted, open-ended and currently offers a
12-month pooled mortgage investment product.
The Fund is intended to become a key pillar
of ORDE and the leading public expression of ORDE as both a non-bank lender and
Australia’s highest quality asset manager within its asset class.
The Fund has exceeded $100m in funds under
management and is scaling though early-stage capital raising, with a full
retail launch pending.
ABOUT THE ROLE
The role is a dedicated People & Culture Business Partner supporting
5 teams including Marketing, Risk, Operations, Income Fund and Finance and
broader support divisions. You will provide end-to-end people support across
the employee lifecycle, while also owning compliance and People risk
responsibilities across the business.
In addition, you will oversee OHS, wellbeing
and office experience, including managing the Office Manager, ensuring a
positive, safe, and well-functioning workplace environment.
Your key responsibilities will include:
Business Partnering
- Act as a trusted business partner to
leaders, supporting the full employee lifecycle and aligning people initiatives
with business priorities.
- Build strong, credible relationships across
the business to influence decision-making and drive high-performing team
outcomes.
- Build manager capability across
performance, engagement, and communication, enabling leaders to confidently
lead their teams.
- Support performance reviews cycle and embed
high-performance practices (goal setting, ongoing feedback and driving
accountability)
- Partner closely with the Director of People
to deliver key People & Culture priorities and strategic initiatives.
- Provide expert advice and guidance on a
broad range of ER issues, including performance management, misconduct,
grievances, disciplinary processes, workplace investigations, and terminations.
- Lead workforce planning and partner with
leaders to identify future talent capabilities and gaps.
Governance, Compliance and Risk
- Ensure compliance with the Fair Work Act
and internal policies, maintaining accurate and confidential case records.
- Identify, assess and mitigate
people-related risk (e.g., conduct risk, incident management, key-person
dependency) by partnering with leaders on controls.
- Maintain and monitor the People Risk and
Psychosocial Risk registers, ensuring risks are regularly reviewed, controls
are effective, and mitigation actions are tracked, updated, and escalated where
required.
- Maintain strong governance and compliance
in employee matters to reduce legal, regulatory and reputational risks.
- Lead HR-related compliance activities,
including policy and procedure review, annual compliance training, and
monitoring of legislative and regulatory changes.
Office Management, OH&S and Wellbeing
- Oversee the Office Manager and general
office operations to ensure a positive, inclusive, and well-functioning
workplace environment.
- Provide
mentorship and oversight to the Office Manager, ensuring workplace operations
align with company culture and budget frameworks.
- Own Workplace Health & Safety (OHS)
compliance, including incident reporting, risk management, and psychosocial
safety obligations.
- Ensure practices meet regulatory
requirements and contribute to a safe, respectful, and inclusive workplace.
- Lead employee wellbeing initiatives (e.g.
fitness programs, social activities, wellbeing support) to enhance employee
experience and engagement.
Why would we choose you?
- 5+ years’ experience in People & Culture, ideally in a Business Partnering
role
- Background in banking, financial services, or non-bank lending (required)
- Strong working knowledge of:
- OHS and psychosocial safety obligations
- Employment law and HR regulatory requirements
- Highly organised, detail oriented and comfortable operating in a fast-paced
environment
- Solid understanding of HR compliance, governance, and risk frameworks
- Trusted advisor to leaders, confident influencing across all levels of the business
- Excellent communication skills with a practical and engaging approach
- Passionate about building high-performing, engaged teams
- You are advanced with MS Office suite including Excel, Word and PowerPoint and can
produce high quality presentations and reports using AI efficiently
- You are aligned with ORDE’s culture, showing passion in your work and a clear
commitment to achieving ORDE’s success while helping to make it a great place
to work for our people.
Why would you choose us?
- We are a fast-growing successful company.
- We are dedicated to investing in our team, fostering a high-quality employment culture
that values your ability to deliver and contribute.
- Our team members are driven by the pursuit of a challenging and successful career in an outstanding business with a passionate, high-performance team culture.
- We are focused, disruptive, think outside of the box and will encourage you to try new
things.
- We really care about our people and want them to have the best experience of their
career.
- We guarantee fun, a challenge, learning and growth!
- We embrace being challenged through diversity of thoughts.
- We have a highly collaborative culture and provide an inclusive, enjoyable office
experience for all staff.
- We are Melbourne based and think being in the office together is important and we
think working from home is too: minimum three days in the office
(Mon-Tues-Thurs), two days at home.
