Join Norsta North and Contribute to Australia’s Maritime Security.
THE OPPORTUNITY
If you are passionate about contributing to large-scale operations and have experience in any of the areas listed—particularly within Maritime Sustainment—we strongly encourage you to apply.
Join our team and play a key role in delivering excellence across project execution, resource management, and operational performance.
Our work is centered on ensuring the effective delivery of sustainable, professional, and high-quality Regional Maintenance Provider (RMP) services, in support of the Australian Defence Force’s operational readiness and capability outcomes across Northern Australia.
THE ROLE
Each vessel maintenance project is delivered by a dedicated team of three. As the Project Support Officer, you will be the person who keeps the project running smoothly—ensuring information is accurate, actions are followed through, and the team has what it needs to deliver successful outcomes.
This is a busy and varied role where priorities can shift quickly. Success will come from your ability to stay organised, maintain attention to detail, and proactively follow up outstanding actions before they impact project delivery. You will play a key role in keeping project information current, coordinating stakeholders and ensuring important commitments don’t fall through the cracks.
A significant part of the role involves working closely with contractors who perform the majority of our maintenance work. You will regularly follow up quotations, progress updates, documentation and close-out requirements, while identifying and escalating potential delays or issues before they become problems.
- Maintain accurate and up-to-date project records, registers and documentation.
- Monitor project actions and ensure they are progressed through to completion.
- Manage project information within monday.com and other business systems.
- Coordinate job packs, drawings, work instructions and contractor submissions.
- Track Objective Quality Evidence (OQE) and support project close-out activities.
- Prepare meeting minutes, reports and project status updates.
- Liaise with Maintenance, Engineering, Supply, Finance and Commercial teams to support project delivery.
- Identify opportunities to improve processes, information management and team effectiveness.
This role would suit someone who enjoys being organised, takes pride in accuracy, follows through on commitments, and isn’t afraid to chase information or ask questions when something doesn’t look right.
ABOUT YOU
We are looking for an experienced administrator who is highly organised, proactive and comfortable taking ownership of their work.
In this role, you’ll need to be confident following up contractors and stakeholders, managing competing priorities and navigating the unexpected challenges that come with vessel maintenance projects. You will take pride in staying on top of the detail, keeping work moving and ensuring important actions are followed through to completion.
WHAT YOU WILL BRING
- Exceptional attention to detail and a commitment to accuracy.
- Strong organisational skills and the ability to follow tasks through to completion.
- The confidence to engage with contractors and stakeholders, and the persistence to ensure commitments are met.
- A proactive approach and willingness to take ownership of outcomes.
- An interest in digital systems and a willingness to learn new tools and ways of working.
- Sound skills across the Microsoft Office suite.
- Strong written and verbal communication skills.
- The ability to remain adaptable and effective when priorities change.
Experience in project support, senior administration, accounts, warehousing, logistics, commercial support, or another fast-paced operational environment will be highly regarded. Previous Defence or maritime experience is advantageous, but not essential.
More important than industry experience, we are looking for an outstanding administrator who enjoys responsibility, learns quickly, and takes pride in helping a small team deliver safe, seaworthy vessels to support the Royal Australian Navy.
NOTE: As a condition of this role, you must be able to obtain (and hold) Baseline Defence security clearance, which requires Australian Citizenship. A National Police Check will also be undertaken.
WHO WE ARE
Norsta North, located in Darwin, is a wholly owned subsidiary of NORSTA Maritime Pty Ltd, an Australian company. NORSTA operates in North-Eastern and Northern Australia as the Royal Australian Navy’s Regional Maintenance Provider (RMP). Our mission is to provide essential maintenance and sustainment services for naval vessels in the region.
HOW TO APPLY
Click the “Apply” button, upload your most current resume/CV and any additional documents to support your application.
IMPORTANT – You will be notified via email from Norsta North’s candidate application platform instructing you to continue your application process answering various screening questions.
**Applicants who do not complete the screening question, will be automatically rejected**
For further details or position description about this role, please contact Lynda 0447 697 303. We will be regularly reviewing applications and will close the advert once the right candidate is found. If you’re interested, we encourage you to apply early.
WHY JOIN US?
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Veteran-Friendly Employer: We are proud to support Veterans and recognise the valuable skills and experiences they bring to the workforce. We encourage applications from Veterans and are open to discussing how we can assist in your transition to a civilian career. If you are a Veteran, please reach out to us to explore how your unique talents can be leveraged within our team.
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Equal Opportunity Employer: At Norsta, we believe that different perspectives and strengths enrich our work environment and contribute to our success. We actively encourage applications from individuals of diverse backgrounds and are committed to fostering diversity and inclusion in our workplace. We welcome applications from Aboriginal and Torres Strait Islander people and candidates from all diverse backgrounds.
We are committed to creating an inclusive environment that honours and celebrates the cultures, histories, and knowledge of Aboriginal and Torres Strait Islander peoples.
Only shortlisted candidates will be contacted for further consideration.
