At New Growth Care Group, we’re building something special. We’re a growing disability services provider that values clarity, accountability, and doing right by the people we support.
We’re looking for an experienced Accounts & Client Finance Officer to join our head office team and play a critical role in keeping our services running smoothly and sustainably.
💼 About the Role
This is a hands-on finance and client support role at the heart of our organisation.
You’ll manage service agreements, invoicing, NDIS claiming, accounts receivable and payable, and support participants and families with finance-related enquiries. You’ll work closely with operations, intake, and leadership to ensure accuracy, compliance, and strong financial systems.
This role suits someone who is detail-driven, confident with NDIS processes, and comfortable owning their space.
🔧 What You’ll Be Doing
- Managing NDIS service agreements and client onboarding documentation
- Generating invoices and submitting NDIS claims (RAM, plan-managed, self-managed)
- Monitoring funding limits, rejected claims, and unpaid invoices
- Managing accounts receivable, debt follow-ups, and reconciliations
- Processing supplier invoices, reimbursements, and contractor payments
- Supporting audits, compliance, and continuous improvement
- Providing payroll backup support when required
🧠 What You’ll Bring
- 3–5 years’ experience in accounts, finance, or client coordination
- Strong attention to detail and confidence managing multiple priorities
- Experience in disability or community services (highly regarded)
- Knowledge of NDIS agreements, pricing, and claiming (desirable)
- Confidence using systems like Xero, Lumary/Salesforce, RAM, and Microsoft 365
- A calm, professional, and people-focused approach
✨ Why New Growth?
- A full-time, stable role with real responsibility
- Supportive leadership and clear systems
- A values-driven organisation that does things properly
- Work that genuinely supports people and makes an impact
- If you enjoy finance, structure, and being part of a team that cares about quality and compliance, we’d love to hear from you.
Want to see what working at New Growth is really like?
Follow our social media pages for a behind-the-scenes look at our team, our culture, and how we do things differently.
P.S. our SIL homes are stunning — and yes, we’re proud of that.