Are you passionate about helping people find the perfect car, hassle-free?
At Karmo, we make car ownership simple, flexible and stress-free through our vehicle subscription service. We’re on the lookout for a Customer Experience Consultant who’s passionate about helping customers find the right car and enjoy every step of their Karmo journey.
🚀 What You’ll Be Doing
- Guide customers to the best vehicle subscription for their needs.
- Deliver outstanding service that drives loyalty and repeat business.
- Work collaboratively with the team to meet customer and business goals.
- Support customers throughout their lifecycle from onboarding to renewals and returns.
- Collaborate with operations, sales and delivery teams to ensure a seamless experience.
- Handle customer feedback and resolve issues quickly and professionally.
🎯 What You’ll Bring
- Automotive experience in a dealership, rental, or customer-facing environment is desired but not essential.
- Extensive customer service experience with a genuine passion for helping people.
- Excellent communication skills, with the ability to build rapport and handle a variety of customer interactions professionally.
- Experience using multiple CRM systems and confidence navigating new technology platforms.
- A current, valid Australian Driver’s Licence is a must.
- Strong attention to detail and problem-solving skills.
- A positive attitude and drive to grow with an expanding business.
💡 What’s In It For You
- OTE (On Target Earnings) up to $75,000++ per annum plus super
- Monday to Friday | 08:30am till 5:00pm
- Fully Maintained Vehicle + Fuel Card + Toll Tag (T&C’s apply)
- Hamilton, 4007, QLD
- 8 Weeks of Employer Paid Parental Leave
- Family Vehicle Subscription Discount
- Be part of a growing, forward-thinking business in the automotive space
📕 About The Company
Karmo is Australia’s largest car subscription provider, leading a fast-growing movement toward flexible, affordable, and convenient vehicle access. Our innovative model lets customers regularly swap cars to suit their changing needs, offering a smarter alternative to traditional car ownership.
📝 How To Apply
If this role sounds like you, please click on the apply button & follow the prompts. We will get in touch if you are shortlisted for this opportunity.
*You must have relevant qualifications & experience to be considered for this position. We will only be contacting those who match the criteria. All shortlisted applicants will be required to undertake a pre-employment check including police and medical check*
