About Karmo

Car subscription in Australia has well and truly progressed from new-age novelty to present-day reality. Here at Karmo, we’re on a mission to evolve the way we access private transportation. Founded in 2019, is based on the idea that accessing a car should be affordable, convenient and flexible,

We are seeking a driven UX/ UI Designer with a passion for delivering world-class user experiences. You will be in a product team with the unique opportunity to design brand-new products and experiences.

About the role

As we continue to expand and grow, we are seeking a talented and highly driven Product Designer with a proven record of solving business and product challenges through exceptional design, a high level of attention to detail, and a passion for delivering world-class user experience. As part of the role you will be part of a product team with the unique opportunity to design brand-new products, platforms, and user experiences.

As a profitable, funded startup, you will work directly with and get invaluable exposure to a breadth of roles and functions, including C-level Executives, Product Management and Engineering teams on building our core product offerings and experiences. You will also work closely with our customers and partners and generally be a key contributor in ensuring that we are building delightful and meaningful products that deliver a world-class customer experience.

Australian working rights only

If you don’t meet all the requirements, you are still welcome to reach out to discuss this opportunity in detail.

Responsibilities

Own the end-to-end design process, from research through execution, collaborating closely with product, engineering, operations, and business teams
Apply a user-centered, design-driven approach to business requirements to ensure innovative and practical solutions meet high usability and design standards
Design and create intuitive, seamless product experiences in a dynamic and rapidly-evolving space
Ensure cohesive, adaptable designs that align with the broader brand guidelines across multiple platforms, product lines, and devices.
Foster strong collaboration with cross-functional teams, including stakeholders, engineers, and product managers.
Ensure that design is seamlessly integrated into the product's iteration and release process
Design solutions that address both business objectives and customer satisfaction

What you'll do day-to-day

Lead and execute user research, collect and synthesize user insights to inform design decisions and product strategies.
Communicate design ideas and concepts clearly to diverse stakeholders (including non-technical audiences), through tools like wireframes, high-fidelity mockups, prototypes, and user flows.
Develop personas, user stories, usage scenarios, and customer journey maps to support design decisions.
Facilitate discovery workshops and collaborate with stakeholders to understand needs and ensure product vision aligns with customer pain points.
Conduct usability testing and user validation to ensure the product meets business objectives and delivers delightful experiences.
Analyze user behavior, feedback, and analytics to continuously iterate and optimize designs for usability and impact.
Partner closely with product management to transform business requirements into compelling, user-centric design solutions.
Work closely with engineering teams in a continuous feedback loop to ensure product features and functionality align with design intent and are successfully delivered.
Stay up-to-date on the latest design trends, tools, and industry best practices to maintain a forward-thinking, innovative design approach.

About you

We are looking for someone who meet the experience required and can demonstrate the following qualities:

Strong Communication Skills: Ability to clearly articulate design ideas, rationale, and decisions to both technical and non-technical stakeholders, with strong written and verbal communication.
4+ Years of Experience in Product Design: Proven track record in designing seamless and impactful user experiences, with a focus on both UI and UX across web and mobile platforms.
Proficiency in Design Tools: Advanced skills in design tools such as Figma, Hotjar, and other relevant design and prototyping and user analytics tools.
A Keen Eye for Aesthetics and Detail: Strong visual design sense, with an emphasis on creating delightful yet functional, user-centered interfaces.
Ability to Balance Multiple Priorities: Experience managing multiple design streams concurrently, working efficiently in fast-paced environments, and maintaining quality across various design tasks.
User-Centered Mindset: A passion for understanding user needs and turning complex problems into intuitive, elegant design solutions.

What we offer

There is a lot to be inspired by here at Karmo - we’re leading the charge on vehicle access over ownership whilst pushing heavily towards EV and carbon-neutral fleets. With flexible work arrangements and a collaborative approach to building products and experiences from the ground up, there is heaps of scope for career development and professionally fulfilling experiences.

This role in particular will be closely working with our Product Managers with daily exposure and hands-on experience in Operations and Customer Success.

In addition, you can expect your package to include:

Competitive remuneration
A flexible, hybrid work environment as detailed above
Monthly phone allowance
Yearly wellbeing allowance
Learning and development allowance

Karmo Pty Ltd

Company Overview