The Human Resources Officer provides high-level operational and administrative support to the HR/Corporate Services Manager and plays a key role in delivering effective HR services across the organisation. This position is responsible for implementing HR policies, managing day-to-day HR functions, and supporting workforce initiatives to ensure compliance, efficiency, and a positive organisational culture.
The HR Officer will work closely with the HR/Corporate Services Manager and supervise junior trainees within the HR team. The role requires strong administrative skills, the ability to organise workload, prioritise tasks, multi-task, and meet deadlines. The successful applicant will demonstrate initiative, work efficiently with limited supervision, and collaborate effectively in a fast-paced environment with competing demands.
Key areas of responsibility include recruitment and onboarding, performance management support, grievance handling, training coordination, compliance monitoring, and contributing to strategic HR projects as directed.
Key Responsibilities:
- Administrative Duties: Answer phones, redirect calls, schedule and confirm appointments, manage visitor sign-in/out, filing and archiving, Record and distribute minutes for HR-related meetings, running Reports, Statistics, and Data Analysis and maintain a clean and sanitised office.
- General HR Queries and Support: Maintain accurate HR records, respond to staff inquiries and provide guidance, HR Email Filter and Register Maintenance, take accurate meeting minutes.
- Recruitment & Onboarding: Manage end-to-end recruitment, update position descriptions, create and publish job ads, schedule interviews, conduct reference checks, onboard employees via Employment Hero, and facilitate inductions.
- Employee Separation: Coordinate exit processes, conduct exit interviews, and ensure compliance with
separation procedures.
- Certifications and Compliance: Ensure staff certifications are current and maintain, assisting staff as required
and maintain a high standard of conformance to audit and accreditations
- Training and Development: Organise and schedule training sessions, maintain training records, and support professional development initiatives.
- Performance Management: Assist managers with probation reviews, appraisals, and improvement plans.
- Grievances and Complaints: Support managers in addressing staff grievances promptly and effectively at the local level to prevent unnecessary escalation. When grievances are escalated to HR, take ownership of the process by ensuring compliance with organisational policy, facilitating fair resolution, maintain accurate documentation and maintaining confidentiality throughout.
- Employee Relations & Legislative Compliance: Ensure adherence to Fair Work Act, NES, Awards, and Enterprise Agreement.
- Policy & Procedures: Assist in updating and communicating HR policies and procedures. – HR Software and Systems: Maintain Employment Hero and HRIS systems, provide basic IT support to staff and managers.
- Workers Compensation: Support claims management and compliance.
- Employee Wellbeing & Workplace Culture: Promote positive culture and wellbeing initiatives.
- Workforce Planning: Contribute to workforce data analysis and planning.
- Payroll Support & Enterprise Agreement Interpretation: Provide backup assistance for payroll processing, queries, and interpretation of payroll related clauses within Kalano’s Enterprise Agreement.
Remuneration package:
Employment Type: Fulltime or Part-time available
Salary Range: $73,000 – $95,000 per annum (pro-rata)
Entitlements/Benefits:
- 6 Weeks Annual Leave
- 2 Weeks Sick Leave
- 2 Weeks Ancillary Leave
- 1 RDO per Month.
Location: This position is based at the Kalano Main Office – Katherine NT 0850, Australia.
Hours of work:
Fulltime hours: 37.5 hours per week.
Monday – Friday | 08:00am – 4:30pm. with a 1hour unpaid lunch break.
If seeking a Part-time Contract, flexible hours may be negotiated within our fulltime working hours.
Experience & Skills:
- Certificate IV in Human Resources or Business (or equivalent).
- Minimum 2 years’ experience in HR administration or officer-level role.
- Proven ability in grievance handling, conflict resolution, and performance management.
- Strong organisational skills and ability to meet deadlines.
- Excellent communication and interpersonal skills.
- High attention to detail and ability to work independently.
- High IT knowledge and competence using various systems and software’s.
Mandatory before commencement:
- Valid NT Drivers Licence
- Valid NT Working with Children Clearance (Ochre Card)
- National Police Check
All applications are to include an up-to-date Resume and a Cover Letter addressing your suitability for the role and apply via our Kalano’s Careers page before the closing date to be accepted.
Position Descriptions can be obtained from Human Resources.
Phone 08 89722588 | Email hr@kalano.org.au
Applications close: Wednesday 22nd April 2026
