Lead with purpose, support people, and make care better
If you’re an experienced aged care leader who believes great care starts with a supported, Aged Care team then this role offers the opportunity to make a real difference every day.
About JewishCare
JewishCare is a leading not-for-profit social services organisation providing high-quality support across aged care, disability, mental health, family and wellbeing services.
JewishCare focuses on delivering person-centred care that supports independence, dignity and connection.
About the Role
This is a key leadership role ensuring that consistent, high quality and person-centred aged care services are delivered to clients in their homes. Leading a team of dedicated Aged Care
Support Workers this role will:
- Provide operational leadership, guidance and mentoring to a distributed team of Support Workers.
- Drive service quality, staff development, and best practice, fostering a culture of excellence, professionalism and continuous improvement.
- Ensure delivery of services is compliant with quality standards and organisational policies.
The role works collaboratively with the Quality & Clinical Practice Team and clinically qualified staff whenever a client’s needs require advanced clinical assessment, specialised input, or complex care planning.
You will:
- Lead, coach, and support a distributed workforce of Aged Care Support Workers
- Provide regular supervision, performance feedback and professional guidance
- Conduct competency assessments and support ongoing skill development
- Embed best-practice care, compliance and organisational quality standards
- Support recruitment, onboarding and workforce capability building
- Monitor service quality, address issues and drive continuous improvement
- Work closely with clinical staff to support clients with complex needs
- Ensure accurate documentation, incident reporting and WHS compliance
- Build trusted relationships with clients, families, staff and stakeholders
What We’re Looking For
We are seeking:
- Experience coordinating or supervising a team in aged care, community services, or health
- Strong knowledge of aged care standard compliance, and best practice
- Demonstrated experience in coaching, mentoring and workforce development
- Confidence conducting performance discussions and competency assessments
- Strong organisational, documentation and time-management skills
- Proficiency using workforce and client management systems
Mandatory:
- NDIS Worker Check
- NSW Driver Licence
- Cert IV in Aged Care or related discipline
Desirable:
- Experience working with culturally diverse communities
- Understanding of Jewish values, heritage, and culture
Why JewishCare?
At JewishCare, you’ll join a compassionate, professional team who live our values:
- Mishpocha – Community and connection
- Chessed – Kindness and care
- Professionalism – Excellence in practice
- Integrity – Honesty and trust
- Inclusivity – Respect for allention to detail.
