Description
INTERCHANGE OUTER EAST24 HOURS A WEEK – MONDAY- WEDNESDAY.BASED IN FERNTREE GULLYInterchange Outer East (IOE) is a child safe organisation upholding the right of children and vulnerable people to be free from abuse. All people involved with IOE have the right to feel safe and supported during their involvement with the organisation.At IOE we are passionate about people, creating opportunities and having fun.Want to join our team?Our team includes our staff, volunteers and board; without them, nothing else is possible. That’s why we support and treasure our team and culture to ensure we have the right approach, attitudes and capabilities to service our community.What we do We develop and deliver services to children and young people with disabilities and their familiesWhy we do it To enhance family wellbeing To build inclusive communities To engage and support children and young people with disabilities.Our beliefs We believe that when families are supported, individuals and communities thrive We believe that human rights, respect and inclusion really matter We believe in local, community-based approaches with volunteering opportunities We believe that open and honest relationships are the foundation of trust We believe having fun is an essential part of lifeWhat we are looking for:We are seeking a welcoming and organised Receptionist. You will bring professionalism, a positive attitude, and strong communication skills to your work, ensuring Interchange Outer East is a warm and efficient first point of contact for all visitors, participants, and staff.This role would include: Managing all front desk and telephone reception functions efficiently and professionally. Greeting visitors, families, participants, and staff in a friendly and respectful manner. Answering and directing phone calls and responding to enquiries promptly. Processing payments accurately via cash, cheque, and EFTPOS, and supporting financial record keeping. Handling incoming and outgoing mail and maintaining office supplies and equipment. Providing administrative support across teams, including document preparation, photocopying and mailouts. Supporting the job-share receptionist during periods of leave to ensure continuity of service. Maintaining confidentiality, workplace safety, and compliance with relevant standards and frameworks.Interchange Outer East understand the importance of diversity and inclusion. We recognise that everyone has the right to an equitable, safe and productive environment and to be treated with dignity and respect. We welcome applications from all people regardless of age, gender, ethnicity, cultural background, disability or sexual orientation. Aboriginal and Torres Strait Islander people are encouraged to apply.Prospective candidates will need to undergo a series of safety screening checks before being appointed to any position at IOE. Our recruitment procedures reflect our commitment to the safety of the people we support. Safety screening includes: A Working with Children Check NDIS Worker Screening ClearanceIn addition to the safety screening, the successful applicant will be required to undertake the NDIS Worker Orientation Module.Generous salary packaging is available on commencement.Please apply though Employment Hero. Any questions can be emailed to steph.whan@ioe.org.auFor further information please call reception on (03) 9758 5522 and ask for Steph Whan.A position description can be obtained by the link below:https://employmenthero.com/jobs/position/interchange-outer-east-receptionist-j9sw2/The role is based in Ferntree Gully and will commence January/February 2026.Closing Date: Monday 19th January 2026, 5pmApplications will be reviewed, and interviews scheduled, as they are received. We encourage you to apply early rather than waiting until the closing date.
Company Overview
We are committed to delivering the best possible services which create opportunity and offer choice for people with disabilities and their families. Our purpose statements and our beliefs govern every aspect of our service provision and delivery. Working within the Human Rights framework is intrinsic to our organisation.
