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FOH Team Members

FOH • Sydney CBD, New South Wales 2000, Australia • Casual
AI Job Summary
  • Prior service experience in a café or restaurant environment.
  • Communicate food and coffee menus in detail; recommend pairings and upsell.
  • Experience with section waiting and impeccable communication, service sequence, and body language.

Role Type

On-site • Temporary • Casual • Associate

Description

Industry Beans is an award-winning specialty coffee roaster, café and restaurant operator and retail brand with seven premium venues and growing across Melbourne, Sydney and Brisbane. From grassroots beginnings, Industry Beans has grown into a refined hospitality and coffee brand, with exciting opportunities for hospitality professionals looking to grow within an innovative and diverse company.

Industry Beans York St. is an architecturally designed specialty coffee venue in the CBD, offering a full brunch menu and an exciting coffee program. Coffee is front and center with custom designed Modbar, as well as batch brew filter, cold brew on tap, signature drinks and a focus on retail coffee. Trading 7 days a week, it’s a destination for office workers, food & coffee lovers and weekend brunch goers alike.

About the Roles

We’re looking for passionate FOH Team Members to join our team in delivering a premium coffee program and engaged customer experience. The right candidate will be experienced and passionate, with a strong work ethic and focus to deliver the ultimate customer experience.

The FOH role will offer you the opportunity to:

  • Greeting and seating customers
  • Communicating the menus (Food & Coffee) to customers in detail, ensuring correct pairing and upselling on orders
  • Section waiting with impeccable communication, sequence of service and body language
  • Clearing tables and following up to provide an engaging table service experience
  • Opening and closing duties
  • Assisting with functions

You’ll be perfect for the FOH role if you have:

  • Prior service experience in a café or restaurant
  • A strong work ethic with advanced waiting ability
  • A passion for specialty coffee, innovative food & hospitality
  • A strong ability to work within a team environment
  • A friendly and positive personality who enjoys engaging with customers
  • Good availability with the ability to work weekends and three to four weekdays

Our Culture & Employee Benefits

Industry Beans is committed to an inclusive and healthy, skilled and dedicated workplace culture. As a Team Member at Industry Beans, you can enjoy a wide range of benefits including:

  • Generous benefits and discounts
  • Up to $300 of Health and Wellness allowance
  • Training and development with growth opportunities
  • Inclusive and supportive culture

If this sounds like you then we will love to hear from you. Please hit apply and submit a resume and cover letter.