Employment OS for your Business

Finance Officer

Townsville, Queensland 4810, Australia • Full-time
AI Job Summary
  • Minimum 5 years' experience in a finance role, preferably in financial services or NDIS.
  • Experience with NDIS Insurance Style Claiming via online portals and adherence to NDIS pricing.
  • Proficient with financial software (Xero) and Microsoft Excel.

Role Type

On-site • Permanent • Full-time • Mid-level Senior

Description

Summary:

The Finance Officer will play a crucial role in managing the financial operations of our organisation in Townsville, Queensland. This permanent, full-time position is designed for a mid-senior level professional who will ensure the accuracy of financial reporting, compliance with regulations, and the effective management of financial resources. The Finance Officer will contribute to the strategic financial planning and decision-making processes, supporting the overall objectives of the business.

What You’ll Be Responsible For:

Financial Operations & Administration:

  • Manage accounts payable and receivable processes
  • Maintain accurate financial records and data entry within accounting systems
  • Assist with reconciliations and general financial administration
  • Support end‑of‑month processes and reporting requirements to our accountancy firm

NDIS Financial Processing:

  • Manage Insurance Style Claiming through relevant online portals
  • Ensure accuracy and compliance with NDIS pricing arrangements and claiming requirements
  • Identify and escalate discrepancies or risks in claiming or billing processes

Payroll & Staff Payments:

  • Assist with fortnightly payroll processing in line with SCHADS Award requirements
  • Process staff reimbursements in a timely and accurate manner
  • Maintain supporting documentation and ensure audit readiness

Contracts & Documentation:

  • Support the preparation and setup of Service Agreements and related documentation
  • Ensure alignment between service delivery, billing and contractual records
  • Maintain document accuracy and version control

Governance & Compliance:

  • Maintain confidentiality and integrity of financial and participant information
  • Support audit readiness through accurate record keeping and process adherence
  • Identify issues, inconsistencies or risks and escalate appropriately

General Support:

  • Provide administrative and financial support to the Director
  • Contribute to improving systems, processes and financial controls
  • Undertake other duties as required to support organisational operations

Qualifications:

  • Bachelor’s degree or Diploma in Finance, Accounting, or a related field.
  • A minimum of 5 years of experience in a finance role, preferably within the financial services industry.
  • Strong understanding of financial regulations and compliance requirements.
  • Proficient in financial software, QLSS uses XERO, and Microsoft Excel.
  • Excellent analytical and problem-solving skills.
  • Strong attention to detail and accuracy in financial reporting.
  • Effective communication and interpersonal skills, with the ability to work collaboratively.

Why Join QLSS?

  • A trusted role with direct reporting to the Director
  • An organisation that values structure, accountability and ethical practice
  • Exposure to complex, meaningful work in the NDIS sector
  • A team environment that prioritises professionalism and quality
  • The opportunity to contribute to strong financial governance in a growing organisation

How to Apply:

Apply by providing:

  • Your resume, and
  • A cover letter outlining your relevant experience and approach to financial accuracy and compliance

We welcome applications from professionals who value integrity, discretion, accountability and high‑quality work.

Company Overview

We provide Quality Shared Independent Living (SIL) (formerly known as Supported Accommodation) to people with a Disability who receive funding from NDIS.