About Us
We are Queensland’s largest hunger relief charity. Our vision is a Queensland without hunger. We believe that access to healthy food is a basic human right. Each week, we support 135,000 Queenslanders in crisis and provide breakfast to more than 53,000 children each school week. We work in collaboration with 350 Community Partners and nearly 500 Schools. Alongside food relief, we rescue surplus food that would otherwise go to waste, reducing landfill and protecting the environment. We’re also focused on long-term change, partnering with communities to build fairer, more resilient food systems.
- Every $1 donated creates 2 meals.
- We provide more than 150 meals every minute and over 10,000 meals every hour of operation.
- Each year, we provide 12.7 million kilograms of food and groceries, which is the equivalent of 22 million meals and 1.1 million breakfasts.
About the Role
Foodbank Queensland is seeking a proactive and organised People and Culture Coordinator to manage the administration of the People, Culture and Safety team activities, in particular, the volunteer program. This role is well suited to someone who will enjoy spending time building relationships with our volunteers, is comfortable using technology to provide administrative support and enhance employee and volunteer engagement, and has a background in human resources, volunteer management, or similar.
The People and Culture Coordinator role is primarily onsite in order to support and engage with our volunteers each day.
Reporting to the Chief People Officer (CPO), you will:
- Manage the recruitment and placement of volunteers across the organisation.
- Maintain the volunteer roster, working with area supervisors to fill business area needs.
- Engage regularly with volunteers to build and maintain rapport, escalating any concerns or issues that arise to the CPO.
- Manage end-to-end employee recruitment administration, including supporting recruitment and selection processes, conducting pre-employment checks, and issuing offers of employment.
- Manage the onboarding processes and induction training for all new employees, volunteers, and labour hire staff.
- Track the probationary period of new employees.
- Efficiently use and maintain the People and Culture systems, including Better Impact, Employment Hero, Culture Amp, and Go1.
- Manage any on-going processes with regards to the work life cycle of employees, including payroll and leave.
- File and maintain any employee records and ensuring any documents, certifications, and licences are kept up to date.
- Liaise with the Finance Manager for onboarding and offboarding employees, and system changes.
- Prepare updates and data summaries of People and Culture activity for monthly and committee reports.
- Assist with Reward and Recognition, Diversity, Inclusion and Belonging, and Learning and Development activities as they relate to employees and volunteers.
About You
We’re looking for someone who is enthusiastic about people engagement and eager to make a real impact. You’ll bring:
- 2+ years of experience in a human resources and/or volunteer coordinator role. Relevant tertiary qualifications are highly regarded, but not essential.
- Confidence in navigating and administrating software. Experience with any of the above systems is highly regarded.
- Strong interpersonal, written, and verbal communication skills.
- Demonstrated initiative and ability to work both independently and collaboratively.
- Excellent organisational and administrative skills with a high attention to detail.
- Ability to handle confidential information with integrity.
- Adaptable, positive, and team-oriented approach.
Why Join Us?
- Enjoy not-for-profit salary packaging benefits!
- Be part of a team making a tangible impact on food security across the state.
- Lead innovative solutions that address immediate needs and create long-term change.
- Enjoy a supportive and flexible work environment with opportunities for professional growth.
Diversity and Inclusion
Foodbank Queensland is an equal opportunity employer. We encourage applications from people of all backgrounds, including First Nations people, people with disabilities, LGBTQIA+ individuals, and people from culturally and linguistically diverse backgrounds. We believe in fostering an inclusive and supportive workplace where everyone can thrive.
How to Apply
If you’re passionate about making a difference and have the skills and experience to succeed in this role, we’d love to hear from you! Please submit your resume and a cover letter outlining your suitability for the position. Applications will be reviewed as they are received, so we encourage you to apply early.
