Hi there! We’re Five Good Friends.
We’re an approved aged care and NDIS service provider helping our Members (others call them clients) live vibrantly in their own homes. We wrap a care team around them and their families, supported by innovative software that coordinates in the background—so our teams can focus on what matters most: delivering exceptional care.
We’re proud to be a place where purpose meets impact. Every day, our work contributes to helping people live their best lives, and that starts with our people.
About the Role
This is a role where people, systems, and detail come together to create a seamless employee experience.
As our HR Services Coordinator, you’ll be the steady hand behind the scenes, keeping everything from onboarding to employee records running like clockwork. You’ll bring structure, consistency, and care to your work, creating a reliable, high-quality foundation that keeps our people operations running smoothly.
Working at Five Good Friends means being part of a team that is connected to purposeful work in the care industry. Everything we do supports older Australians and people living with disability to live well, safely, and independently at home. The work you do behind the scenes directly contributes to meaningful, real-world impact.
You’ll play a key role in improving how we work, supporting smarter systems, better processes, and more efficient ways of working across the People Team and the wider business
What you’ll be doing
Your days will be a mix of people support, systems work, and process excellence.
You’ll:
- Be the go-to support for people queries, providing helpful, timely, and people-first responses.
- Develop our people knowledge hub to support Five Good Friends to self-serve or understand the processes they need to participate in.
- Keep our people data accurate and reliable across HR systems and ensure everything is up to date and audit-ready
- Coordinate activities across the people lifecycle from onboarding to offboarding and everything in-between.
- Prepare contracts, letters, and documentation with a sharp eye for detail, ensuring quality and consistency every time
- Administer our people systems, launch new features, generate reports, maintain our templates, and automate or embed processes within our systems.
About You
You’re someone who thrives in a systems-first HR role, with a genuine passion for building and improving processes, systems, and data. You get energy from creating scalable, efficient solutions that enhance how the business operates.
You bring 1–2 years’ experience in HR coordination or people operations.
- You have experience as an admin user of HRIS systems such as Workday, Employment Hero, SAP SuccessFactors (or similar!)
- You are an advanced user of excel for reporting, bulk imports and other data related tasks as needed.
- You appreciate data quality and understand the knock-on impact of poor data handling.
- You are process-oriented and comfortable following procedures to deliver your work.
- You are able to work independently and resolve queries using the knowledge available to you.
- You can prioritise your workload accordingly and carry out all tasks.
- You’re reliable and accountable, someone others trust to follow through and get things done
- You stay organised and can juggle multiple priorities without things slipping through the cracks
- You enjoy working with systems and pick up new tools quickly, using them to work more efficiently
- You’re always thinking about how things could be better, whether that’s a process, a system, or the way something is done
What’s in It for You
This is more than just a coordination role, it’s an opportunity to build deep expertise in people operations while gaining exposure across the full employee lifecycle. You’ll take ownership of meaningful work, partner closely with the People Team, and play a key role in shaping how we scale and improve our people experience.
If you’re looking to deepen your expertise in systems, data, and building smarter ways of working—where your impact is visible and you own your space—this is it.
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A competitive salary package that recognises your skills and experience.
- Flexible work options—based in South Brisbane with the option to work from home a few days per week.
- Interstate applicants welcome for fully remote work.
- Annual $500 health and wellbeing allowance.
- Additional annual leave accrual after your second year.
Free confidential counselling through our Employee Assistance Program.
- Parental leave top ups for eligible caregivers, including superannuation support.
Extend our care to a loved one at a special rate.
- A workplace with an employee engagement score 17% above industry average.
- And after 5 years of continuous service—a trip to Okinawa, Japan, the community that inspired Five Good Friends.
How to Apply
If this role sounds like you, click the apply button and follow the prompts. Please include your CV and a cover letter telling us a bit about yourself and why this role is a great fit.
Please, no external recruiters or agencies.
