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Administration Coordinator

Darwin, Northern Territory 0800, Australia • Full-time

Description

Looking for a role where people genuinely come first?

Join Tangible Health as our Administrator Coordinator and become the heartbeat of a clinic that’s redefining what physiotherapy can be. This isn’t just about bookings and admin—it’s about creating exceptional experiences and helping people triumph over pain.

The Company

At Tangible Health, our purpose is simple: helping people reclaim function, overcome pain, and build lifelong healthy habits. We also partner with organisations across northern Australia to reduce workplace injuries and keep their teams safe.

What makes us different? We prioritise people over profits. We value our employees’ personal and private time, and we do not stay open in the evenings or weekends. This, we believe, makes us a stand-out physiotherapy clinic in Darwin. We build genuine connections with our patients and partners, and we’ve been certified as a Great Place to Work (2023 + 2024) because we genuinely mean it.

Through our relationship-first approach, we’ve become a trusted partner for occupational health services across Darwin and Alice Springs, delivering onsite physiotherapy programs that make a real difference.

The Role

As Administrator Coordinator, you’ll be the welcoming face of our clinic and the organisational force behind our services. You’ll manage bookings, support our physiotherapy team, handle invoicing, and ensure everything runs smoothly across Tangible Health, Northern Occupational Health Services, and Arcadian Health Specialists.

Your day-to-day will include:

  • Managing bookings across multiple services
  • Supporting physiotherapists with admin tasks
  • Processing payments and invoicing
  • Creating a warm, welcoming clinic environment
  • Liaising with patients and stakeholders
  • Coordinating specialist and physician appointments
  • Maintaining clinic operations and supplies

About You

You’re organised, personable, and thrive in a role where every interaction matters. You bring warmth to customer service and have the initiative to solve problems before they become issues.

What you’ll bring:

  • Excellent interpersonal and communication skills
  • Customer service experience
  • Strong organisational ability and time management
  • Telephone manner and booking software knowledge
  • Basic bookkeeping and Office 365 proficiency
  • Growth mindset and adaptability
  • Team player attitude

Why Join Tangible Health?

Culture that cares:

  • Certified Great Place to Work
  • Values-led team environment
  • Regular team meetings and 1:1 support
  • Professional development opportunities
  • Annual Strategy Day participation
  • No evenings, no weekends, ever
  • Monday–Thursday: 8am–5:30pm (staggered starts)
  • Friday: 8am–4:30pm

Next Steps

Ready to join a clinic where your role matters and your time is respected? Apply now with your CV and cover letter to join our award-winning team in Darwin.

Role Type

On-site • Permanent • Full-time • Other

Pay Rate

60000 AUD – 63000 AUD (Annum)

Company Overview

The Occ Health Group’s mandate is to improve the health, safety and wellbeing of employees across all organisations globally. To our core, we believe that all employees (blue and white collar), have the right to come to and leave work injury free every day. Businesses that fall under the umbrella of the Occ Health Group include: Bodycare Workplace Solutions, My Occ Health Record, Bodycare Workplace Solutions New Zealand, Bodycare Work and Healthworks Australia. Together this collective of businesses are able to provide clients globally with end to end industry leading occupational health and data storage solutions.
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