About the Opportunity
As our Human Resources Generalist, reporting directly to the Human Resources Manager, you’ll play a key role in partnering with leaders across the organisation to support our people, strengthen workplace culture, and ensure best practice across all aspects of the employee lifecycle.
No two days are the same. From coaching through employee relations matters and workplace investigations, to managing workers compensation claims, supporting organisational change, and contributing to strategic workforce initiatives, you’ll be at the centre of delivering practical, people-focused HR solutions.
We are looking for someone who is eager to learn. You don’t need to have done every aspect of this role before. We value transferable skills, a willingness to develop, and a proactive, solutions-focused mindset. If you’re someone who enjoys building relationships, tackling new challenges and growing your HR career, we’d love to hear from you.
About Us
Big Brown House is a community-based organisation committed to improving outcomes for children, young people and families through therapeutic, trauma-informed care.
Our people are passionate about creating safe, supportive environments where children and young people can thrive. We believe that great outcomes begin with great people, and we’re committed to developing an engaged, capable and supported workforce.
About the role
You will provide operational a HR support across the organisation. Your responsibilities will include:
- Providing practical advice across the full employee lifecycle.
- Managing complex employee relations matters, including performance management, misconduct, grievances and disciplinary processes.
- Leading and supporting workplace investigations involving both employee matters and complaints relating to children and young people.
- Coordinating internal complaint management and ensuring timely, fair and procedurally sound outcomes.
- Managing workers compensation claims and return-to-work programs in partnership with injured workers and external stakeholders.
- Providing advice and support on industrial relations matters, including interpretation of the SCHADS Award and employment legislation.
- Supporting recruitment, onboarding and workforce planning initiatives.
- Supporting Workplace Health and Safety initiatives including psychosocial risk management.
- Contributing to HR projects, policy development and continuous improvement initiatives.
- Maintaining HR systems, reporting and employee records to ensure compliance and data integrity.
About You
You are a proactive individual who enjoys solving problems, building trusted relationships and navigating complex workplace matters with confidence and professionalism.
- Experience in Human Resources, such as an HR Advisor, HR Coordinator or similar role. (Advantageous)
- Strong communication, interpersonal and stakeholder management skills.
- The ability to manage competing priorities in a fast-paced environment.
- A collaborative, resilient and solutions-focused approach.
- A willingness to learn and develop across areas such as employee relations, workplace investigations, workers compensation and industrial relations.
- Qualifications in Human Resources or a related discipline. (Advantageous)
- Knowledge of the SCHADS Award or similar industrial awards will be highly regarded but is not essential.
- A current Working With Children Check and National Police Check (or willingness to obtain).
Why Join Big Brown House?
At Big Brown House, our people are our greatest asset. We invest in creating a workplace where you can grow professionally while making a meaningful difference every day.
We offer:
- A diverse and rewarding HR role with genuine variety.
- Exposure to complex and interesting employee relations matters.
- Ongoing professional development and career progression opportunities.
- Internationally recognised Therapeutic Crisis Intervention (TCI) training.
- A collaborative team culture where your ideas and contributions are valued.
- The opportunity to work for an organisation making a real difference in the lives of children, young people and families.
Apply Now
If you’re looking for an HR role where you can have real impact, we’d love to hear from you.
Please submit your resume and cover letter outlining your experience and what you can bring to Big Brown House.
For a confidential discussion about the position, please contact our Human Resources Manager on 0448 914 653.
Big Brown House is an equal opportunity employer committed to creating an inclusive workplace where everyone feels valued, respected and supported. We encourage applications from people of all backgrounds, experiences and identities and are committed to providing reasonable adjustments throughout the recruitment process where required.
