Australian Golf is growing – and so are we.
The Professional Golfers Association of Australia (PGA of Australia), we are proud to be the country’s leading voice in professional golf. Representing nearly 3,000 Members – including coaches, club and head professionals, teaching professionals, and tournament players – we’ve been shaping the game since 1911.
But we’re more than just a golf organisation. We’re a passionate team working across coaching, events, education, and elite player development, united by our shared commitment to growing the game and making golf more welcoming, inclusive, and accessible for all.
- We live and breathe our values:
- We Welcome Everyone – Golf should feel like home. We’re building an environment where everyone belongs.
- We Are Connected – Across clubs, communities and countries, we support each other and celebrate success together.
- We Are Courageous – We embrace change, try new things and challenge the status quo.
- We Bring Our Best – Whether we’re planning a national tournament or supporting a local pro, we show up with care, passion, and purpose.
As a team, we’re proud to deliver more than 400 professional events annually, including the iconic Australian PGA Championship, and support our Members across Australia, New Zealand, and parts of Asia through the PGA Tour of Australasia.
This is your chance to be part of something bigger; a legacy of excellence, a culture of belonging, and a sport that’s evolving for the future.
ABOUT THE ROLE – Melbourne, VIC | Full-time| Ongoing
We’re looking for a collaborative and service-oriented coordinator to join our team and help us strengthen administrative processes and strengthen Membership value and satisfaction.
Your impact will include:
Membership Administration
- Coordinating national Membership administration and being a go-to support for Members and internal teams.
- Owning day-to-day use of our Engagement Management System (iMIS), ensuring accurate data, smooth processes and continuous improvement.
- Producing Membership reports and insights to support informed decision-making.
- Coordinating key Membership programs, including Reinstatements and International Transfers.
- Maintaining Membership policies, regulations and documentation.
- Enhancing the Member experience through accurate information and resources on MyPGA.
- Supporting and training colleagues to confidently use Membership systems and follow best-practice processes.
Membership Value
- Supporting initiatives that strengthen the value and satisfaction of PGA Membership.
- Assisting with the delivery of the Membership Value Plan and related programs.
- Helping coordinate Member benefits, support initiatives and value-adding projects.
- Supporting Member surveys and reporting to capture insights and drive improvements.
Communication
- Assisting with engaging Member communications across email, SMS and the PGA Member Community.
- Coordinating Member-facing content on MyPGA in collaboration with internal stakeholders.
- Contributing ideas to improve how Members engage with digital platforms and communications.
Governance & Projects
- Support the administration of the Vocational Members Council, National Disciplinary Committee, and Vocational Advisory Committees as required.
- Contributing to Membership projects aligned with PGA strategic objectives.
- Providing flexible support to senior leaders within the Membership and Education team.
You’ll bring:
- Proven experience in administration, coordination or member/customer support, ideally within a professional, membership or service-based environment.
- Strong systems capability, with confidence using the Engagement Management System or database platforms (experience with iMIS or similar systems highly regarded).
- Excellent attention to detail and a commitment to accurate data, documentation and reporting.
- A proactive mindset, with the ability to identify improvements and help streamline processes.
- Clear, professional communication skills and a genuine commitment to delivering positive member experiences.
- Strong organisational skills, with the ability to manage multiple priorities and meet deadlines.
- A collaborative, team-focused approach and the confidence to work with stakeholders at all levels.
- Curiosity and willingness to learn, with an interest in membership services, digital platforms and continuous improvement.
Why You’ll Love Working With Us
At PGA of Australia, we know people do their best work when they feel supported – in work and in life. Here are just a few of the ways we bring that to life:
- Flexible Working – With hybrid work and flexible hours, we’ll work with you to find the balance that fits.
- Family-Friendly – With generous paid parental leave for all carers, we understand family always comes first.
- Wellbeing Focused – Our partnership with Acacia supports your mental, physical, and emotional wellbeing; plus in some of our offices you can access elite gym facilities.
- Opportunities to Grow – From formal and on-the-job learning, we’re all about growing together.
- Extra Perks – Enjoy free onsite parking, access to exclusive golf events, and partner discounts – all part of helping you bring your best, every day.
Still reading? We hope so.
Golf like many sports, hasn’t always felt like a space where everyone sees themselves and we know that women and other underrepresented groups often hesitate to apply unless they meet every single requirement. But at But at the PGA, we’re committed to changing that.
At the PGA, our belief is simple: “All golf is golf, and all of us can be golfers.” That philosophy extends to our team too. We’re building an organisation where diverse voices, backgrounds and perspectives are truly welcomed and where people can bring their whole selves to the work we do.
So, if this role excites you, and you feel you could contribute even if you don’t tick every box we’d love to hear from you. Let’s have a conversation. You might be just what we’re looking for.
How to Apply:
Please submit your Cover Letter and Resume highlighting why you’re a great fit for this role, by Friday 9th January 2026.
