Thinking about Employment Hero but not sure what it actually covers? This is the full platform walkthrough — every module, every feature, all in one place.
Employment Hero is an employment operating system built for small and medium businesses. It brings together HR, payroll, recruitment, compliance, time management, performance, engagement, learning, and AI into a single connected platform — so your data flows once, and your team stops wasting time on admin.
WHAT’S COVERED IN THIS WALKTHROUGH
▸ Dashboard — your home base for approvals, to-do lists, team updates, and Hero AI
▸ Recruitment — AI-generated job descriptions, automatic job board posting, candidate scoring, pipeline management, offer letters, and digital signatures
▸ People — employee profiles, org chart, contracts, documents, certifications, and automatic payroll sync
▸ Compliance — policy management, e-signatures, document templates, audit trails, and automated compliance triggers
▸ Time — rostering, timesheet management, clock in/out with photo and location verification, and leave management with team availability calendar
▸ Pay — payslips, expense management, compensation management, automated award interpretation, penalty rates, overtime, superannuation, Single Touch Payroll, and ATO lodgement
▸ Engagement — peer recognition, Hero Points, happiness surveys, engagement surveys, company feed, and team chat
▸ Development — Go1 learning library, custom course creation, one-on-ones, and completion tracking
▸ Performance — review cycles, goal setting, OKRs, and 360 feedback
▸ Benefits & Perks — employee discounts, retail and lifestyle offers, and wellbeing perks at no extra cost to employers
▸ Reports — real-time headcount, turnover, leave liability, and compliance tracking with automated insights
▸ Hero AI — the intelligence layer built across the entire platform, handling admin, surfacing insights, and getting smarter the more you use it
One platform. No double entry. No manual errors. Just a business that runs.
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Video transcript
Minimise
This is the Employment Hero dashboard, your home base. Everything that needs your attention can be found here. You need approvals, team updates, your to do list, and the latest activity across your business. It's fully customizable, so you can add or remove widgets depending on what you want visibility over. And you'll notice Hero AI front and center. We'll come back to that at the end because it's worth checking out in detail.
Let's start with recruitment. This is where every hire begins. You can create a new role directly in the platform, and our AI recruitment agent will write your job description for you based on the role title you enter.
Go through the flow and from there your job is automatically posted to multiple job boards simultaneously.
As the applications come in, your AI recruitment agent automatically scores and ranks every candidate against your preset criteria.
You can see the match score, which tells you how well they're matched right here next to each profile.
The Kanban pipeline gives you a full view of what stage every candidate sits in, whether it's applied, shortlisted, interview or offer.
Move candidates through stages, add notes, collaborate with your team, and when you're ready, generate an offer letter and send up a digital signature.
All without leaving the platform.
Once someone joins, you will find their details in the People section. Every employee has a full profile, personal details, employment history, contracts, documents, and certifications all in one place. This is your single source of truth for every person in your business.
You can see the org chart here, which updates automatically as your team grows or changes. And because everything is connected, any update you make here, a salary change, a new contract, a role change, flows through to payroll automatically. No double entry, no manual errors.
The compliance section is where you manage your legal obligations as an employer. Store and distribute policies, the same for your certifications that workers need in order to perform the duties in their role.
Create and maintain document templates in platform, send documents for e signature and track acknowledgements, all with a full audit trail.
If you need to issue a new document or update a policy across your whole team, you can do it from here in minutes.
Compliance tasks can also be triggered automatically. For example, when a new employee joins or when a certification is due for renewal. The platform keeps you organised so nothing falls through the cracks.
The time section covers everything from rostering to timesheets to leave.
Build your roster here.
You can click and create shifts, drag and drop them around, save templates to set recurring patterns, and publish directly to your team.
Employees can clock in and out of the work app on their phone, with photo and location verification on every clock in. Approved timesheets flow directly into payroll, so there's no manual data entry and no risk of hours being miscalculated.
Leave requests come through here too, with the team availability calendar sitting right alongside so you can always see coverage before you approve.
Pay is where your finances live. View your past payslips, submit expense claims for manager approval under Expense Management.
Ready to review your entire organisation's pay structure? Use the compensation management tool and run a cycle.
Depending on your platform, you can open a new pay run here too, and your employee list, pay period and entitlements are already configured. Timesheets from the time flow in automatically, award interpretations run-in the background, penalty rates, overtime, allowances all calculated against the relevant modern award without manual input.
Superannuation is calculated automatically on each employee's ordinary time earnings.
Before you finalise, the platform flags any exceptions, unusual hours, missing entitlements so you can review the age cases, not the whole run. Once you finalise the pay run, payslips are sent to every employee instantly through the Work App. Single touch payroll lodgement with the ATO happens at the same time too, automatically.
Engagement is how you keep a pulse on your team's experience.
Let anyone in the business publicly celebrate a colleague.
Submit recognition and you review it here. Any approved ones can be gifted hero points too, boosting your company's employee value proposition.
Surveys are built in too. You can run a quick check-in or a full engagement survey and see the results in real time.
The happiness score gives you an ongoing measurement of how your teams are feeling with trends over time so you can spot any dips early.
And the company feed and chat features mean your whole team has a place to connect and communicate, all inside the same platform they use for leave and payslips.
Development is your learning distribution system. You've got access to a library of hundreds of ready made courses, everything from workplace health and safety and cyber security, to leadership development and mental health techniques. Assign a course to an individual, a team, or your entire organisation, with automatic notifications and completion tracking built in.
Every completion is logged against the employee's file, so you've always got an audit trail for compliance training.
And if you need something specific to your business, you can add and build in your own course directly here, upload your own materials, add a quiz, set a pass mark and publish.
One on ones are also managed here, with a shared agenda and note taking so both the manager or mentor and their employee come prepared prepared and development discussions are documented over time.
Performance is where you manage your team's growth in a structured way.
Set up review cycles annual, quarterly or on a custom schedule and assign review templates that fit your process.
Goals and OKRs can be set on an individual or team level and tracked over time.
And three sixty feedback can be collected from peers, direct reports and managers, giving you a complete picture of each person's performance, not just a top down view.
Benefits and Perks is where your team accesses the rewards that come with working at your business. Employees can browse and activate discounts and offers directly from their work app for retail and lifestyle discounts to health and well-being perks.
These are big business benefits made accessible to businesses of any size.
As an employer, this is one of the most effective retention tools available, and it costs you nothing extra to offer it.
Reports gives you the data you need to make informed decisions about your business, headcount, turnover, leave liability, compliance tracking by department, all available in real time without running a separate report or exporting to a spreadsheet, even though it's there when you need it.
Customize reports and save your favorites.
Data is reviewed and insights are automatically generated without you needing to export and run complex formula. Whether you're preparing for a board meeting or just want a quick snapshot of where things stand, the data is here when you need it.
And this is Hero AI, the intelligence layer that runs underneath the entire platform.
You can ask your AI anything, check-in pending approvals, review team hours, get a summary of who's on leave this week, ask it to write a job description, or get a plain language explanation of a payroll calculation. Calculation. It's not a separate tool. It's built into every part of the platform, surfacing insights and handling admin so your team can focus on the work that actually matters.
The more you use Employment Hero, the more Hero AI learns about your business and the more useful it becomes. See everything Employment Hero can do for your business. Book a free demo at employmenthero.com.












