HR advice factsheet, Employment Hero’s HR advisory guide

Are you feeling swamped by workplace issues and constantly changing employment law requirements? It shouldn’t be so difficult to get the Human Resources (HR) advice you need when you need it.

We’re here to help you navigate the complexities of HR with practical, timely support tailored to your business needs.

What is in this factsheet?

Our comprehensive HR advisory service is designed to simplify your legal obligations and empower your HR practices. From compliance to conflict resolution, we’ve got you covered with practical solutions for Australian employers.

Here’s what we offer: 

• Compliance health check: Our thorough assessment evaluates your existing HR policies and procedures against current industry standards and employment law requirements. This identifies potential risks and compliance gaps before they become costly problems.
• Unlimited workplace advice: Whenever you face challenging HR situations or have questions about best practices, our team is ready to provide straightforward, practical guidance without complicated jargon or legalese.
• Extensive resource library: Gain access to our comprehensive collection of templates, policies, procedures, and guides, carefully developed and reviewed by employment law specialists to ensure they’re effective and compliant.
• Protection for employee disputes: When difficult situations arise with staff, you’ll have the tools, documentation, and support needed to handle conversations professionally, follow proper processes, and reduce your legal exposure.

Can HR Advisory offer industry specific advice?

​​Every business faces unique human resources challenges. Our HR Advisory service delivers industry-specific HR advice that recognises the particular demands of your sector, whether you’re in hospitality, construction, retail, or professional services.

We’ll work with you to understand your specific needs and tailor our services to fit your business. This customised approach ensures you receive relevant guidance that addresses your actual challenges rather than generic advice that misses the mark.

Advice on the Fair Work Act

Are your Fair Work compliance concerns keeping you awake at night? Without proper guidance, businesses can inadvertently underpay staff, miss critical notice periods, or implement incorrect leave entitlements. These are all mistakes that can lead to costly penalties, back-payment obligations, and damage to your reputation.

With our HR advisory, we can help you manage the tricky parts. Our advisors help navigate the complexities of the Fair Work Act with confidence. Plus, we break down what these requirements actually mean for your day-to-day operations and help you implement practical solutions.

Advice on general employment law

Employment law changes frequently, creating compliance risks for businesses. Our advisory service keeps you informed about developments relevant to your operations while providing ready-to-use employment templates, tools, policies, and guides that save you valuable time.

From employment contracts to performance review frameworks, we equip you with legally sound and practical resources. Our team helps you distinguish between essential legal requirements and recommended best practices so you can make informed decisions that protect your business without unnecessary administrative burdens.

Advice on workplace issues

Whether you’re dealing with misconduct, absenteeism, or conflict between team members, our experts provide practical guidance on managing difficult conversations, following proper procedures, and documenting your actions to ensure fair and compliant outcomes.

For more serious matters, we offer protection for employee disputes through expert legal representation. Our support covers complex challenges, including unfair dismissal claims, adverse action allegations, discrimination complaints, and bullying and harassment cases. 

HR Advisory compliance health check

Many Australian businesses struggle to navigate the maze of employment regulations, often discovering compliance gaps only when it’s too late. Without proper guidance, these oversights can lead to unexpected penalties, back-payment claims, and damaged workplace relationships.

Our thorough compliance health check helps you identify and address potential issues before they become costly problems:

• Finding the relevant Modern Awards for your business: We’ll help you determine which industry awards apply to your workforce, ensuring your pay rates and conditions meet the minimum requirements. Misclassifying employees under incorrect awards is a common mistake that can lead to serious underpayment claims.
• Complying with the Fair Work Act and National Employment Standards: We review your practices against core employment standards, from maximum weekly hours to parental leave entitlements, helping you meet these non-negotiable requirements.
• Know your leave management responsibilities: We assess your leave policies and record-keeping practices to ensure you’re correctly managing annual leave, personal/carer’s leave, long service leave, and other entitlements that employers often misunderstand.
• Follow proper disciplinary procedures: We evaluate your disciplinary framework to ensure it follows procedural fairness principles, protecting both your employees’ rights and your business from unfair dismissal claims.
• Clarify your workplace health and safety (WHS) duties: Understanding your obligations to provide a safe workplace is crucial. We help identify potential gaps in your WHS procedures and documentation that could expose your business to liability.

HR Advisory for HR processes

Your HR processes might be costing more than you think. When recruitment drags on for months, when onboarding is inconsistent, and when performance issues go unaddressed, these gaps directly impact your bottom line. Employees become frustrated, productivity suffers, and your best talent starts looking elsewhere.

​​Our HR Advisory helps you develop and implement effective HR processes that fit your specific business needs:

• Recruitment and onboarding: Create structured hiring workflows to ensure you attract the right talent and set new team members up for success from day one
• Performance management: Implement fair, consistent frameworks for setting expectations, providing feedback, and addressing performance gaps with documented processes
• Employment documentation: Develop compliant contracts, position descriptions, and workplace policies that protect your business while clearly communicating expectations
• Termination and offboarding: Establish procedures that maintain dignity, minimise legal risks, and protect company assets when employment relationships end

Why Employment Hero? 

We have a dedicated local team of human resource specialists ready to support your business. With local expertise and a deep understanding of Australian employment law, we give businesses and HR teams confidence in their compliance.

Plus, when workplace issues arise, you’re not just getting generic advice, you’re accessing specialists who understand the nuances of your industry and the specific challenges employers face.

Download this checklist or contact us today to learn about how we can support your business.