Contract: Open to both casual and permanent contracts (Part-Time/Full-Time)
WiSE Medical is looking for a Radiology Receptionist to join our new team at WiSE Sutherland Shire. As a Radiology Receptionist at WiSE, you’ll play a key role in providing exceptional administrative support and customer service to patients, visitors, and healthcare professionals. Previous experience in an imaging clinic is essential, as you’ll ensure the smooth operation of our radiology services by efficiently managing appointments, facilitating patient check-ins, and maintaining accurate records.
The Caringbah location is scheduled to open 7th September 2026. Training will be conducted from early to mid-August in our Macquarie Park location to ensure that our new team are fully equipped and ready for our September grand opening. This role will start in August 2026, official date to be confirmed.
This role requires a valid paid Working with Children Check, as well as evidence of immunity to the specific diseases outlined under the NSW Health Category A mandatory requirements.
Key Responsibilities:
- Warmly welcome patients and visitors, embodying our patient-centered approach.
- Schedule and confirm radiology appointments with precision and efficiency.
- Collect and verify patient information, ensuring accuracy and confidentiality.
- Coordinate patient flow with our dedicated team of radiology technicians and physicians.
- Address inquiries promptly and maintain the cleanliness and organization of our reception area.
- Process billing and insurance claims accurately, adhering to established protocols.
- Always uphold patient confidentiality and privacy guidelines.
Qualifications & Skills:
- High school diploma or equivalent; additional certification in medical office administration or related field is a plus.
- Previous experience in a healthcare setting, ideally in a radiology department, imaging clinic, or as a medical receptionist is required
- Proficiency in computerized scheduling systems and electronic medical records (EMR); previous experience using Comrad is highly desirable.
- Strong customer service experience with excellent interpersonal skills.
- Excellent organizational skills and attention to detail.
- Ability to work independently as well as within a multidisciplinary team.
- Comfortable working in a high-pressure environment.
WiSE Medical is an equal-opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.
