-
Location: Hybrid (Work from Home + 1 day in Robina Office)
-
Territory: Southern Gold Coast
-
Work Type: Full-Time, Monday to Friday
-
Perks: Competitive Salary + Birthday Leave + YOLO Day!
About Hazel Home Care
Hazel Home Care is one of Australia’s fastest-growing home care organisations. We believe that aging at home should be a premium, dignified, and joyful experience. We don’t do cookie-cutter care; we deliver bespoke, concierge-level support to our elders.
We are expanding rapidly and looking for a passionate Care Manager to join our high-vibe, supportive, and deeply cultured team.
Why You’ll Love This Role
-
Manageable Caseloads: Focus on quality over quantity with a dedicated portfolio of just 55-60 clients, allowing you to build genuine relationships and deliver truly bespoke care.
-
True Hybrid Flexibility: Manage your own schedule. Work primarily from home, drop into our beautiful Robina office once a week to connect with the team, and spend the rest of your time out in the beautiful Southern Gold Coast community visiting clients.
-
Unrivalled Operational Support: You won’t get bogged down in data entry. Our dedicated Administration and Workforce Rostering teams handle the heavy lifting so you can focus entirely on exceptional client advocacy.
What a Typical Week Looks Like
Reporting directly to the Service Manager, you will be the champion for your clients’ safety, independence, and happiness at home. Your responsibilities will include:
-
Care Planning: Developing, reviewing, and tailoring comprehensive Care Plans in close consultation with clients and their families.
-
Service Oversight: Partnering with our rostering team and third-party suppliers to ensure support workers are perfectly matched and scheduled to meet customer goals.
-
Financial Stewardship: Monitoring individual client budgets to ensure their care plans are accurately funded and sustainable.
About You
You are empathetic, highly organized, and motivated by the idea of making a tangible difference in the lives of older Australians. You thrive in autonomous environments but love being part of a fun, dynamic team culture.
Key Selection Criteria:
- Ideally 12+ months of experience in Home Care, Community Aged Services, or Care Management.
- Experience across Social Services, Aged Care, Disability, or the broader Health Industry. Registered/Enrolled Nurses are highly encouraged to apply!
- Exceptional time management, strong computer/admin literacy, and top-tier communication skills.
- A professional, empathetic approach with a knack for exceeding customer expectations.
Logistics & Requirements:
- A valid Australian driver’s licence and a safe driving record.
- Your own reliable vehicle (and a willingness to travel to client homes)
Benefits
At Hazel Home Care, we take care of our people so they can take care of our clients.
-
Competitive Salary package tailored to your experience.
-
Genuine Career Progression opportunities in a rapidly scaling business.
-
Work-Life Balance: Enjoy your birthday off every year, plus an annual YOLO Day to unplug and do whatever makes you happy!
-
Culture: A positive, supportive management team that actually listens to and values your input.
Ready to Make a Difference?
If you are ready to take the next step in your career with a company that values quality care and a great workplace culture, we want to hear from you!
