We’re looking for an experienced Assessing/Estimating Learning & Development Manager who is passionate about developing people, building capability, and delivering high-quality outcomes in a fast-paced, supportive environment. This role is based in our Head Office in Carrum Downs with regular travel across Victoria and intermittently to Queensland required.
About UBS:
With a proud history spanning over 26 years in the insurance building repairs domain, UBS stands as a trusted partner to some of Australia’s most distinguished insurance companies. We are the front line for people who have experienced loss and devastation, and our role is to make a complex process simple whilst supporting our customers through the rebuilding process. At UBS, our vision is rebuilding dreams by providing quality rebuilds at competitive costs.
About our Core Values:
At UBS we:
- are open and honest
- own our decisions
- are collaborative and solution focused
- embrace change
- are role models; our behaviours build strong relationships
About the role:
We are seeking an experienced Assessing / Estimating Learning & Development Manager to lead the training, development, and ongoing capability uplift of our Building Assessors across residential insurance claims. This role plays a critical part in ensuring our Assessing team is equipped with the technical knowledge, confidence, and consistency required to deliver high-quality insurance assessments. Working closely with the Assessing and Estimating Manager, you will design, deliver, and continuously improve training programs while also providing practical, hands-on support in complex and escalated claims where required.
Key responsibilities include:
- Designing and delivering structured onboarding programs for new Building Assessors
- Developing ongoing training frameworks for residential insurance assessing capability
- Supporting assessors with technical guidance across complex and escalated claims
- Coaching and mentoring assessors in field and desktop assessment environments
- Ensuring consistency and accuracy in scope of works, estimating, and reporting standards
- Supporting continuous improvement in assessing processes, tools, and documentation
- Collaborating with internal teams and insurance partners to uplift technical capability
- Travelling regularly across Victoria and intermittently Queensland to deliver in-person training and support
Requirements:
- Clear National Police Check
- Valid Driver’s License
- Working with Children Check
- Construction Induction Card (White Card)
- Willingness to travel regularly across VIC and QLD
What we offer:
- Competitive salary package commensurate with experience
- Supportive leadership team and collaborative work environment
- Opportunity to shape and uplift capability across a growing national team
- Key leadership role influencing training and technical standards
- Long-term career development opportunities
Inclusion and Diversity:
Inclusion and diversity lies at the heart of how we recruit. We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander peoples, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers, and other diverse groups.
If this sounds like you, Apply Now!
