Employment OS for your Business

Services Coordinator

Port Macquarie, New South Wales 2444, Australia • Full-time
AI Job Summary
  • Qualification in social work/community services/psychology/counselling/mental health or equivalent experience.
  • Experience coordinating day-to-day delivery of community, health or human services programs.
  • Demonstrated experience supporting vulnerable people, including crisis intervention and mental health distress support.

Role Type

On-site • Permanent • Full-time • Mid-level Senior

Description

Make a difference when it matters most.

At Lifeline Mid Coast, we believe that every person deserves access to compassionate, person-centred support. As our Services Coordinator, you’ll play a pivotal role in coordinating and delivering services that improve the wellbeing of individuals, families and communities across the Mid Coast region.

This is an opportunity to combine your coordination, relationship management and client support skills to deliver meaningful outcomes while working with a passionate team committed to suicide prevention, mental health and community wellbeing.

About the Role

Reporting to the Senior Manager, Services, you will coordinate the day-to-day delivery of Lifeline Mid Coast services, ensuring programs are delivered safely, effectively and in accordance with organisational and funding requirements.

Working collaboratively with facilitators, peer workers and community partners, you’ll help ensure our services continue to make a positive impact for the people who need them most.

What You’ll Do

You’ll be responsible for:

  • Coordinating the delivery of high-quality, person-centred services for people impacted by suicide
  • Providing crisis intervention and supporting clients experiencing mental health distress
  • Coordinating referrals and continuity of care
  • Supporting facilitators and peer workers
  • Monitoring service quality and client outcomes
  • Preparing operational reports and maintaining accurate client records
  • Building strong relationships with community stakeholders
  • Contributing to quality improvement and service development

About You

You’ll bring:

  • Relevant qualification in social work, community services, psychology, counselling, mental health or a related field, and or equivalent demonstrated experience
  • Experience coordinating community, health or human services programs
  • Demonstrated experience supporting vulnerable people
  • Strong organisational and relationship management skills
  • Excellent written communication and reporting skills
  • The ability to prioritise competing demands
  • Experience working collaboratively with multidisciplinary teams
  • A commitment to person-centred, trauma-informed practice
  • ·Experience in mental health, suicide prevention or community services will be highly regarded.

Why Join Lifeline Mid Coast?

We offer:

  • Meaningful work that changes lives
  • A supportive and values-driven team
  • Professional development opportunities
  • Clinical supervision and wellbeing support
  • Flexible and collaborative working environment
  • The opportunity to influence service improvement and community outcomes

 

Ready to make a meaningful impact?