Student Services Operations and Projects Coordinator
Location: Hawthorn East
Employment Type: Ongoing, Part time
Support continuous growth and improvement while maintaining operational standards and student-centred practice for all aspects of the student lifecycle at Cairnmillar. Join a collaborative team
providing high-quality service, engaging with leads, prospective students, and academic staff to deliver excellent outcomes.
The Cairnmillar Institute is seeking aOperations and Projects Coordinator to join our Student Services team. This pivotal administrative role responsible for ensuring consistent, efficient and
student-centred practices across Recruitment & Admissions, Education Administration, Data & Compliance, and Placements, as well as identifying and supporting projects to support continuous improvement and growth while maintaining operational standards, data integrity and accurate reporting.
This is a hands-on, varied role ideal for someone who thrives in a busy environment, enjoys identifying process and systems improvements and has a commitment to service excellence and positive experience.
The successful candidate will have:
- A bachelor’s degree in business administration, education, psychology, or a related field (or equivalent relevant experience/training)
- Experience in an administrative role within higher education (ideally in psychology or counselling)
- Strong understanding of admissions and student lifecycle operations.
- High level capability in data management, reporting and complex administrative systems and databases
- Highly developed written and verbal communication skills
- Ability to work collaboratively, influence practice change, and support team capability through practical guidance.
About the Cairnmillar Institute
Established over 60 years ago, The Cairnmillar Institute is a not-for-profit organisation dedicated to advancing better mental health through education, research, and treatment in psychology,
counselling, and psychotherapy. Cairnmillar is one of Australia’s largest trainers of postgraduate psychologists and counsellors, providing clinical services across multiple sites and via telehealth. We offer flexible, inclusive, and values-driven work practices, with strong support for
professional growth and staff wellbeing.
To apply:
Attach your CV and a short statement outlining your interest, relevant skills, and experience. Please refer to the full Position Description for detailed responsibilities and selection criteria.
Only shortlisted applicants will be contacted. A Police Check and Working with Children Check will be required as part of the employment conditions.
Application closing date: 8 June 2026
Why join Cairnmillar:
- ·Hybrid work options and flexible workplace culture
- ·Supportive and inclusive team environment
- ·Opportunities for ongoing learning and development
- ·Purpose-driven work in a values-aligned organisation
- ·Salary packaging options available
Cairnmillar values diversity, inclusion and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.
The Cairnmillar Institute promotes the following values: collaboration, compassion, integrity, professionalism and respect and promotes behaviours that are consistent with these values at all
times. Cairnmillar is an equal opportunity employer committed to attracting and developing a diverse workforce that reflects the community it serves.
