Position Summary
Tangentyere Council
Aboriginal Corporation (TCAC) is a community controlled Public Benevolent
Institution delivering human services and social enterprise activities for the
benefit of Aboriginal people from the Alice Springs Town Camps, urban Alice
Springs and Central Australia.
Tangentyere Council deliver a
range of Youth, Families & Community Safety (YFCS) services across Town
Camps and Alice Springs, supporting children, young people, families, and
communities through the delivery of daytime and after-hours services focussed
on recreation, diversion, out of home care, community safety and family support
programs.
The Administration Officer will
provide high-level administrative and secretarial support to the Divisional
Manager and the Senior Leadership Team within the YFCS Division. This role is
pivotal in driving divisional efficiency by managing complex administrative
workflows, proactively ensuring the follow-up of action items, and assisting
leaders with internal and external compliance requirements. Serving as a central
coordination point, the Administration Officer supports the Manager and Senior
Leaders day-to-day operational needs and facilitates tasking to reach divisional
objectives.
The successful candidate will
be a highly organised professional with excellent communication skills and a
solutions-oriented approach. You will possess a sound understanding of the
community services sector and at the direction of the Manager, demonstrate flexibly
to support work across various program areas to meet evolving divisional
priorities. Proficient in the Microsoft Office 365 Suite, you will maintain high
quality records and act as a professional point of contact for stakeholders,
ensuring all functions are completed with a high degree of accuracy and
discretion.
As
part of your role, you will be working with children, people with a disability
and people who are vulnerable. It is your obligation to always ensure their
safety and report any concerns in line with our duty of care obligations. We
have zero tolerance when it comes to abuse of any kind and will take
disciplinary action, including and up to termination of employment, should we
determine that abuse has taken place or there has been a failure to report any
suspected or alleged abuse.
Responsibilities
- ·Manage the
Divisional Manager’s calendar, travel, and administrative priorities to ensure
maximum daily productivity.
- ·Lead all elements
of meeting delivery, from agenda preparation and minute-taking to the
systematic tracking of action items.
- ·Coordinate
logistics for divisional training, stakeholder engagements and events.
- ·Collate and
format high-level reports, briefing papers, and submissions to meet compliance
standards and deadlines.
- ·Oversee
divisional filing, procurement, and financial processing while improving
administrative workflows.
- ·Assist with
achieving quality management objectives across the organisation.
- ·Assist with
achieving safeguarding objectives across the organisation.
- ·Assist with
achieving compliance objectives across the organisation.
- ·Other reasonable
duties as required.
Qualifications and Selection Criteria
Required
- ·Demonstrated high-level interpersonal, written,
and oral communication skills, with the ability to prepare professional
correspondence in plain English and interact with diverse stakeholders.
- ·Proven ability to maintain a high standard of
professionalism, exercise sound judgment, and strictly uphold confidentiality
when handling sensitive information.
- ·Proven organisational and time-management
skills, including the ability to set priorities, work under pressure to meet
deadlines, and perform effectively with minimal supervision.
- ·Extensive experience providing administrative
support using Microsoft Office Suite (Word, Excel, Outlook) and a demonstrated
commitment to using information technology to drive divisional efficiency.
- ·Demonstrated experience in the management of
meetings, including coordinating logistics, drafting agendas, and producing
accurate, high-quality minutes.
- ·Demonstrated ability to coordinate logistics for
divisional training, stakeholder engagements, and large-scale events, ensuring
all professional and operational requirements are met.
- ·Experience in managing high level priorities and
tracking action items to ensure divisional goals and reporting deadlines across
a leadership team.
- ·Current NT Drivers Licence, NT Working with
Children (Ochre) Card, and a satisfactory Police Check.
Desired
- ·Certificate in Office Management, post-secondary
qualification, or 5 years administration experience.
- ·Previous experience in the Northern Territory
and/or Central Australian context.
- ·An understanding of Aboriginal culture as well
as a broad range of contemporary issues affecting Central Australian Aboriginal
people.
- ·Current First Aid Certificate, or ability and
willingness to attain.
