CAYLUS – Regional Coordinator – Community & Youth Development -L7.1 PFT

The Central Australian Youth Link-Up Service (CAYLUS) is a division of TCAC working across Central Australia to reduce the supply, demand and harm associated with volatile substance use (VSU) and other substances impacting young people and families.

The Regional Coordinator Community and Youth Development will be responsible for the coordination, development and delivery of CAYLUS programs across assigned regions of Central Australia. The role exercises significant delegated authority to establish program priorities, lead implementation, and ensure achievement of agreed outcomes in collaboration with CAYLUS Managers.

The position leads strategic regional development and the response to volatile substance use and related community safety issues. The coordinator is also responsible for coordinating multi-agency responses, stakeholder engagement, and program performance across remote communities.

The role has direct responsibility for program coordination, oversight of resources, capacity building and supervision of community-based staff where relevant, and contributes to organisational planning, reporting, and continuous improvement.

The coordinator can be based in either Alice Springs or remotely, if remote, CAYLUS provides fully subsidised housing.

As part of your role, you will be working with children, people with a disability and people who are vulnerable. It is your obligation to always ensure their safety and report any concerns in line with our duty of care obligations. We have zero tolerance when it comes to abuse of any kind and will take disciplinary action, including and up to termination of employment, should we determine that abuse has taken place or there has been a failure to report any suspected or alleged abuse.

Responsibilities

• ·Regional Program Leadership and Delivery.
• ·Stakeholder Leadership and Coordination.
• ·Workforce Leadership and Supervision.
• ·Program Resources and Budget Management.
• ·Service Coordination and Case Oversight.
• ·Policy, Reporting and Organisational Contribution.
• ·Assist with achieving quality management objectives across the organisation.
• ·Assist with achieving safeguarding objectives across the organisation.
• ·Assist with achieving compliance objectives across the organisation.
• ·Other reasonable duties as required.

Major Accountabilities

Accountabilities

Performance indicators

• ·       Regional Program Leadership and Delivery.
• ·      Regional strategies responding to emerging and volatile substance use trends are implemented in collaboration with communities and key stakeholders.
• ·Youth service providers across the region receive coordinated support, guidance, and capacity-building to achieve program objectives.
• ·Program policies, procedures, and reporting requirements are consistently applied across the region.
• ·Emerging community and service delivery issues are identified and addressed within agreed timeframes.
• ·Regional program targets, funding deliverables, and outcome measures are achieved.
• ·Effective partnerships with communities, service providers, and stakeholders are maintained to support program delivery.
• ·       Stakeholder Leadership and Coordination.
• ·Active and effective stakeholder engagement.
• ·Coordinated multi-agency responses delivered.
• ·Strong and sustained partnerships maintained.
• ·CAYLUS appropriately represented externally.
• ·Improved service coordination outcomes.
• ·       Workforce Leadership and Supervision.
• ·Staff performance effectively managed.
• ·Recruitment processes completed appropriately.
• ·Workforce capability strengthened.
• ·Staff supported and supervised.
• ·Teams operate safely and effectively.
• ·       Program Resources and Budget Management.
• ·      Budgets managed within limits.
• ·Compliance requirements met.
• ·Resources effectively allocated.
• ·Assets maintained appropriately.
• ·Accurate financial input provided.
• ·       Service Coordination and Case Oversight.
• ·Timely responses to volatile substance use delivered.
• ·Strong referral pathways maintained.
• ·Accurate case documentation.
• ·Effective service coordination.
• ·Safe and appropriate responses ensured.
• ·       Policy, Reporting and Organisational Contribution.
• ·      High-quality reporting delivered.
• ·Proactive and constructive engagement with CAYLUS Managers.
• ·Executive Managers supported with advice.
• ·Compliance obligations met.
• ·Policy input provided.
• ·Continuous improvement supported.
• ·       Comply with relevant policies and procedures.
• ·Is familiar with relevant policies and procedures and works within the bounds of these.
• ·       Assist with achieving quality management objectives across the organisation.
• ·All work-related actions and behaviours are aligned with the organisations mission and values.
• ·Actively participate in and promote a continuous improvement culture across the organisation.
• ·Understand and comply with organisation policies and procedures.
• ·Maintain organisation and client records in accordance with legislative and organisational policy requirements.
• ·Ensure all decisions made in the course of your duties are transparent and align with organisational policy and procedures.
• ·Assist clients to provide feedback when required.
• ·Contribute to QMS area audits as required in a timely manner.
• ·Contribute to implementing change when identified through the QMS as required.
• ·Provide feedback on the QMS as required.
• ·       Assist with achieving safeguarding objectives across the organisation.
• ·Report any concerns or suspicions of abuse of children, people with a disability or vulnerable peoples in line with duty of care and mandatory reporting obligations.
• ·       Assist with achieving compliance objectives across the organisation.
• ·Maintain own records and manage Employment Hero compliance for staff, where applicable.
• ·Maintain current certifications (Driver’s Licence, Working with Children (Ochre Card), Police Check, and where relevant, RN Registration, White Card and First Aid Certificate etc.) and upload evidence in Employment Hero.
• ·Complete probation reviews (6, 12 and 22 weeks) within the approved timeframe.
• ·Read and acknowledge all relevant policies in Employment Hero.
• ·       Other reasonable duties as required.
• ·Additional tasks that may arise from time to time are completed within the required timeframe and to a suitable standard.

Relationships

Internal

• ·CAYLUS Management
• ·CAYLUS Staff
• ·Youth, Families & Community Safety Division
• ·Social Services Division
• ·Community Centre Division
• ·Office of the Chief Executive
• ·Family Violence Prevention Division
• ·Tangentyere Human Resources
• ·Tangentyere Finance
•  

External

• ·       Youth Service Providers
• ·       Other Community Services
• ·       Regional Councils
• ·Government Agencies
• ·       Community members, particularly youth and community leaders
• ·Rehabilitation and Health services

Competencies

Tangentyere core competencies

• ·Commitment
• ·Teamwork
• ·Communication
• ·WHS
• ·Cultural Awareness

Qualifications and Selection Criteria

Required

• ·Demonstrated experience in leading community development, youth, AOD or related programs.
• ·Demonstrated experience operating in remote Aboriginal communities, preferably in Central Australia, with an understanding of community governance, cultural protocols and service systems.
• ·Proven experience in the design, coordination and delivery of complex programs, including responsibility for planning, implementation, monitoring and evaluation.
• ·Demonstrated experience in workforce coordination and performance oversight, including supporting capability development in teams.
• ·Proven ability to work with delegated authority to make operational decisions, set priorities and contribute to program outcomes.
• ·Demonstrated experience in stakeholder leadership and interagency coordination, including negotiation and representation in formal settings.
• ·Demonstrated ability to develop, implement and maintain program systems, work plans and reporting frameworks.
• ·Experience in budget monitoring, resource management or contribution to funding submissions and reporting requirements.
• ·Strong analytical skills, including the ability to interpret data and apply it to program improvement, reporting and decision-making.
• ·Highly developed written and verbal communication skills, including preparation of reports, briefs and documentation.
• ·Demonstrated ability to work in a culturally safe, respectful and informed manner with Aboriginal people.
• ·Ability to work independently across remote locations, including travel and extended stays in community.
• ·Current NT Drivers Licence, NT Working with Children (Ochre) Card, and satisfactory Police Check.

Desired

• ·Relevant qualification in Community Development, Social Work, Youth Work, Public Health or related discipline or equivalent extensive experience.
• ·Experience in volatile substance use (VSU), alcohol and other drugs (AOD), or youth justice-related service delivery or coordination.
• ·Local Indigenous language skills relevant to Central Australia.
• ·Experience working across multiple funding streams and reporting frameworks.
• ·Experience supporting or leading Aboriginal workforce development initiatives.