Receptionist / Administration

Make a difference every day

Join Taldumande Youth Services, a leading not-for-profit supporting young people aged 12–24 experiencing homelessness and family breakdown. Through our accommodation and outreach programs, we help young people build independence and long-term stability.

About the role

We’re seeking an organised and people-focused Receptionist / Administration Officer to work Wednesday to Friday as part of a collaborative job-share arrangement. This role supports our team and provides a welcoming, professional first point of contact for young people, visitors, stakeholders, and partners.

Your Work pattern:

• Wednesday to Friday (9am – 5pm)
• 22.8 hours per week
• 7.6 hours per day
• Flexibility to cover leave and occasionally adjust days is essential.

What you’ll be doing

• Be the first point of contact for young people, visitors, and stakeholders.
• Manage phone calls and enquiries with professionalism and care.
• Coordinate meetings, prepare agendas, and take minutes.
• Provide general administration support, including data entry, records, mail, and internal documentation.
• Maintain rent ledgers and support property administration.
• Support events, fundraising, and donations.
• Coordinate office supplies, maintenance, and liaison with trades.
• Maintain a welcoming and organised office environment.
• Ensure smooth handovers and communication with your job-share partner.
• Provide ad hoc administration and HR support duties as required.

What you’ll bring

• A warm, professional, and trauma-informed approach.
• Strong organisational and time management skills.
• Excellent communication and interpersonal skills.
• High attention to detail.
• Ability to work independently and collaboratively.

Skills and experience

• Minimum 3–5 years’ experience in reception or administration.
• Certificate IV in Business.
• Strong Microsoft Office skills, with Excel essential.
• SharePoint experience.
• Experience taking meeting minutes
• Canva skills.

Requirements

• Current NSW Driver’s Licence.
• Willingness to use your personal vehicle to attend off-site properties, including refugee accommodation, for occasional WHS inspections.
• Paid Working with Children Check

Willingness to undergo a National Police Check.

• Willingness to complete mandatory training.
• Willingness to obtain a First Aid Certificate if required.

Apply now

Submit your resume and a short cover letter outlining your relevant experience

Taldumande Youth Services is committed to providing a safe, supportive, and empowering environment for all children and young people.

We are an Equal Employment Opportunity (EEO) employer and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, as well as people from diverse backgrounds and communities.