Are you an experienced healthcare administrator who enjoys helping people, creating order
and keeping things running smoothly?
Sunshine Coast Neuro Rehab is seeking a caring, organised and proactive Senior Allied
Health Administrator to join our neurological physiotherapy clinic.
Working closely with our clinicians and Director, you’ll play an important role in
supporting clients, coordinating administrative processes and helping ensure
the smooth day-to-day operation of the service.
This role offers a high degree of autonomy and trust and is suited to someone who takes
ownership of their work, communicates effectively and enjoys working
collaboratively with others.
About Us
Sunshine Coast
Neuro Rehab supports people living with neurological conditions to maximise
their independence, achieve meaningful goals and live their best lives.
We are
committed to providing high-quality, person-centred physiotherapy services in a
supportive and collaborative environment where every team member contributes to
positive outcomes for our clients.
Our Values
Caring
We value people.
Every person’s story matters, and we genuinely care about the wellbeing of our
clients, families and team members.
Collaborative
We work with you and your team.
We believe the best outcomes are achieved when people work together and support
one another.
Comprehensive
We look at the whole picture.
We take the time to listen because every person is unique.
Community
Focused
We give back.
We value opportunities to positively contribute to our community.
About the
Role
This role
combines client service, intake coordination, scheduling, billing and
healthcare administration responsibilities.
Key
responsibilities include:
- Welcoming and supporting clients, families and
referrers
- Managing phone, email and reception enquiries
- Coordinating referrals and client intake processes
- Proactively managing clinician schedules and
appointments
- Monitoring waiting lists and supporting continuity
of care
- Processing billing, invoicing and funding
administration
- Maintaining accurate client records and
documentation
- Supporting reporting and administrative workflows
- Contributing to ongoing improvement of systems and
processes
- Monitoring clinic supplies and helping maintain a
welcoming, organised and professional clinic environment
This is a
hands-on role within a small allied health team. We value team members who are
willing to contribute wherever needed and take pride in creating a positive
experience for clients and colleagues alike.
About You
You are
organised, dependable and genuinely enjoy helping people.
You take pride
in your work, have excellent attention to detail and can confidently manage
competing priorities.
Essential
- Experience in allied health, medical or healthcare
administration
- Strong organisational and time-management skills
- Excellent attention to detail and accuracy
- Strong written and verbal communication skills
- Confidence using Microsoft Office and digital
systems
- Ability to manage competing priorities in a busy
environment
- A warm, professional and client-focused approach
Highly
Regarded
- Experience with NDIS, Medicare, DVA, aged care or
private billing
- Experience using Splose, Cliniko or similar client
management software
- Experience coordinating intake, scheduling or
healthcare administration workflows
- Relevant qualifications in administration, business
or allied health
What We
Offer
- Full-time permanent position
- $65,000–$75,000 plus superannuation
- Meaningful work supporting people living with
neurological conditions
- Supportive and collaborative team culture
- Opportunities to contribute ideas and improve
systems
- Ongoing professional development opportunities
- Beautiful Buderim location
Hours:
Monday to Friday, 8:00am – 4:06pm
Apply
If you’re
looking for a role where you can make a meaningful contribution every day while
working with a caring and dedicated team, we’d love to hear from you.
Please submit
your resume and a brief cover letter outlining your healthcare administration
experience and why you’d be a great fit for Sunshine Coast Neuro Rehab.
