Are you a passionate, innovative and highly organised person looking for a meaningful and rewarding career move? We are looking for a Service Operations Coordinator to join our team.
- This is your chance to contribute positively to the impact Share the Dignity
creates across Australia by coordinating our key drives and campaigns
- Be part of a supportive, close-knit team on the north side of Brisbane, where no
two days are the same
Share the Dignity is passionate about our work helping women, girls and those who menstruate in need. Our aim is to eliminate period poverty and ensure menstrual equity for all in Australia. As a relatively young charity (11 years old), there are still so many ways to grow and improve what we do. We are looking for someone who would relish the challenge of being a part of this phase.
This is a full-time role that reports to the Service Operations Manager and works with the Service Operations Team. The Service Operations Coordinator will be responsible for coordinating the program delivery of our Dignity Drives, Sponsor a Bag initiatives, It’s in the Bag campaign, and our Indigenous Menstrual Health Initiative. This role will be fast-paced, exciting and rewarding!
In this role you will be responsible for:
- Supporting the Service Operations Manager with key internal and external relationships,
contracts and stakeholder communications including our charity and corporate
partners, transport and supplier companies
- Coordinating the delivery of successful drives and campaigns including associated research,
plan and execution of operational tasks
- Coordinating logistics, storage, dispatch and stocktake
- Overseeing Service Operations administration to ensure accuracy and effectiveness
- Reporting and analysis of key drives and service operations programs
- Coordinating IT system updates, maintenance and improvements
- Coordinating and oversee volunteer relationships and communications regarding Service Operations functions
Being adaptable, flexible, responsive to changing circumstances and confidently handling these is a must. As is your ability to establish warm and respectful relationships with all stakeholders of Share the Dignity and communicate effectively in person, via email and using online communication tools.
You proactively identify opportunities for improvement and work collaboratively with other teams to solve problems. You can manage multiple competing priorities with a professional and positive approach. You can see the bigger picture and can recognise and be responsive to different experiences, perspectives, values and beliefs.
To be a successful candidate, you will have:
- Tertiary qualification in project management, Business Administration, Volunteer Programs or similar field, and/or previous experience relevant to this role
- Advanced Microsoft Office suite skills
- Demonstrated ability to run a project/program from inception to completion and to keep on top of key dates/tasks in a large project/program including reporting and monitoring budgets
- High level of written and verbal communication skills and ability to provide an exceptional level of customer service to a wide range of stakeholders
- Ability to assist with general stock moving in accordance with manual handling procedures
Desirable skills
- An IT, Logistics or Events Management qualification or similar
- Not-for-profit experience or knowledge
- Experience with CRMs and/or stock and logistics management programs
- Experience supporting volunteers
Juggling a varied workload with competing timeframes and an ability to be calm and responsive under pressure are key to your ongoing success.
Location
Brisbane, Northern Suburbs – Virginia.
Share the Dignity offers many benefits to employees including an Employee Assistance Program, Wellbeing initiatives, Salary Packaging options, Period/Menopause Leave, Free onsite parking and is an Equal Opportunity Employer.
Share the Dignity values and affirms diversity and we strongly encourage applications from Aboriginal and Torres Strait Islander people.
If this sounds like you, please send a covering letter detailing your experience and skills, together with up-to-date resume, to our People and Culture Team, by clicking ‘Apply’.
#No Agencies thank you.
#No direct applications thank you.
