See’s Candies Australia: Sales Associate — Casual
The Work is Sweet! 🍫
“Quality without Compromise” has been the See’s Candies promise since 1921. For more than 100 years, See’s has built a reputation for premium chocolates, friendly service, and unforgettable customer experiences. With over 250 shops across the United States and growing internationally, See’s Candies is now expanding in Australia — and we’re looking for enthusiastic team members to join us. If you love working with people, enjoy a fast-paced retail environment, and want to be part of a premium heritage brand, we’d love to hear from you.
Position
Sales Associate — Casual
Location: Robina Town Centre, Gold Coast QLD
Pay: Starting from $33.19 per hour
General Retail Industry Award (MA000004)
Store Operating Hours:
- Monday, Tuesday, Wednesday, Friday, Saturday: 9:00am – 5:30pm
- Thursday: 9:00am – 9:00pm
- Sunday: 10:00am – 4:00pm
Opening shifts include an additional 15 minutes for operational tasks. Closing shifts include an additional 30 minutes.
About the Role
This is primarily an online fulfilment role. As a Casual Sales Associate at See’s Candies, your main focus is supporting our online order fulfilment — picking, packing, and preparing shipments to ensure every customer receives their chocolates in perfect condition. You will support in-store operations when needed, including during team member vacations, sick leave, or other absences.
For high-performing individuals, this casual position may become permanent based on performance and business needs.
Why Join See’s?
- Be part of a premium heritage brand
- Friendly, supportive team environment
- Growth opportunities as we expand in Australia
- Work with one of the most loved chocolate brands in the world
- Generous employee discount
- Quarterly bonus incentives
Key Responsibilities
Online Order Fulfilment (Primary Focus)
- Accurately pick and pack customer orders for online shipments
- Prepare parcels for dispatch, ensuring product integrity and presentation standards
- Process orders based on FIFO
- Maintain organized packing stations and manage shipping supplies
- Support order tracking and resolve basic shipping queries
- Meet daily dispatch deadlines and volume targets
In-Store Customer Experience (Secondary)
- Greet customers warmly and provide friendly, knowledgeable service
- Offer product recommendations and allergen information
- Assist with gift selections and custom chocolate boxes
- Deliver a premium See’s customer experience on the shop floor
Sales & Operations
- Operate the POS system and handle cash and card transactions
- Maintain clean, organised displays and restock product
- Support sales goals and store targets
- Assist with seasonal merchandising and promotions
Store Presentation
- Maintain high standards of store cleanliness and visual presentation
- Rotate stock to ensure freshness
- Support seasonal set-ups and promotional changes
What We’re Looking For
- Friendly, positive attitude with a strong work ethic
- Excellent attention to detail — critical for accurate order fulfilment
- Strong communication and customer service skills
- Retail, warehouse, or e-commerce fulfilment experience preferred
- Reliable, punctual, and able to work independently
- Flexibility to work weekends, evenings, and holidays
If you have a passion for customer service, an eye for detail, and a sweet tooth for premium chocolates, we invite you to apply and become part of the See’s Candies tradition in Australia.
Apply today and help us bring sweetness to Australia. 🍫
See’s Candies Australia is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace.
