Licensed Electrician – After Installation Client Support
REA Solar is looking for a qualified and experienced Licensed Electrician to join our growing After-Installation Client Support team.
This is not a solar installation role.
The position is focused on customer care, technical support, fault finding, system upgrades and resolving post-installation issues for clients with existing renewable energy systems.
It is ideally suited to an experienced electrician who has reached a stage in their career where they are looking for a more consultative, technical and customer-focused position, while still using their electrical qualifications and practical experience.
You will be someone who:
- Takes pride in helping customers
- Communicates clearly and professionally
- Enjoys solving complex technical problems
- Can remain calm and methodical when diagnosing faults
- Takes ownership of issues and follows them through to resolution
- Values quality workmanship, safety and doing the job properly
We provide extensive in-house training across our battery and renewable energy technologies. This is an excellent opportunity to expand your career into advanced battery systems while leveraging your existing electrical experience.
The Role
You will work primarily on residential and commercial sites where advanced renewable energy systems have already been installed.
Your work will include:
- Diagnosing and resolving post-installation technical issues
- Servicing solar, battery storage and EV charging systems
- Completing system upgrades and rectification work
- Undertaking general electrical installations, maintenance and fault finding
- Communicating technical issues and solutions clearly to customers
- Liaising with our internal support, operations and installation teams
- Providing practical guidance and trade knowledge to apprentices and other team members
- Ensuring all work is completed safely, professionally and to a high standard
- Accurately documenting work completed, system issues and recommended next steps
What We Offer
- Above-award wages
- Overtime rates
- Company vehicle
- Extensive battery and renewable energy technology training
- Support from an experienced technical and operational team
- Opportunities to expand your skills across emerging energy technologies
- A stable role within a growing, future-focused clean energy company
- The opportunity to work on technically advanced systems that make a genuine difference
What You Will Need
Essential requirements:
- Current Queensland Electrical Licence
- Current Australian Driver Licence
- Minimum three to five years of electrical experience
- Construction White Card
- Current Working at Heights Certificate
- Current CPR and Low Voltage Rescue certification
- Strong electrical fault-finding and problem-solving skills
- High standard of customer service and communication
- Strong commitment to workplace safety
- Professional presentation and conduct
- Reliable work ethic and the ability to work independently
- Willingness to learn new systems and technologies
Highly Regarded but Not Essential
- Solar Accreditation Australia accreditation
- Previous CEC accreditation
- Experience with solar PV systems
- Experience with battery storage systems
- Experience with EV chargers
- Experience in technical support, service or warranty work
- Experience using job management or customer relationship management systems
Our Culture and Values
At REA Solar, how we work is just as important as the work we perform.
Ownership
Own it, get it done and take responsibility for the outcome. We expect our team to act with integrity, plan ahead, be accountable and focus on solutions rather than problems.
Passionate
Bring energy and enthusiasm to the role. We value people who are committed to our mission, enjoy solving difficult problems and want to keep developing personally and professionally.
Exceeding Expectations
Go beyond what is expected. Deliver impeccable service, communicate clearly, act professionally and remain reliable in every interaction with our customers.
Collaboration
Work as one team. Seek and provide feedback, follow established processes, support your colleagues and contribute to consistent outcomes across the business.
Sustainable
Be the example. Set goals, continue to upskill, learn from experience and improve the way we work. We are committed to creating a more sustainable future for our customers, our business and the environment.
Why REA Solar?
REA Solar was founded in 2010 as Renewable Engineering Australia.
For more than 15 years, we have built a reputation for technical excellence, honest workmanship and renewable energy systems that are designed to perform.
We are a Queensland-based clean energy company operating nationally across solar, battery storage, EV charging and advanced energy solutions.
The work is meaningful, the technology is evolving, the team is growing and the mission is one you can stand behind.
If you are an experienced electrician looking to move into a more technical, consultative and customer-focused role within the renewable energy industry, we would like to hear from you.
