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Clinical Services Support Officer

Corporate, Darwin • Darwin, Northern Territory 0800, Australia • Full-time
AI Job Summary
  • Demonstrated experience in health, Aboriginal community-controlled organisations, or NGOs.
  • Experience coordinating onboarding, rostering, travel, or operational administration for clinical staff.
  • Proficiency coordinating/maintaining clinical systems (e.g., PCIS/HPOS/PRODA) and related provider admin.

Role Type

On-site • Permanent • Full-time • Mid-level Senior

Pay Rate

$68,900 AUD – $74,000 AUD (Annum)

Description

Clinical Services Support Officer

Red Lily Health Board | Darwin, NT

$68,900 to $74,000 per annum (excl. super) + Allowances

Full-time or Part-time (0.5–1.0 FTE)

The Red Lily Health Board Aboriginal Corporation (RLHB) is a regional health service committed to empowering Aboriginal people across West Arnhem. We deliver culturally safe, community-controlled healthcare to improve long-term health outcomes for children, families, and communities.

About the Communities

Red Lily Health Service delivers primary healthcare across four unique West Arnhem communities. Our service footprint includes Gunbalanya (Oenpelli) on the edge of Arnhem Land, Jabiru in the heart of Kakadu National Park, Minjilang on beautiful Croker Island, and Warruwi on South Goulburn Island. Together, these communities are home to strong Aboriginal cultures, diverse languages, breathtaking landscapes, and deep connections to Country, offering a truly rewarding remote health experience.

What you’ll do:

• Coordinate onboarding, rostering, travel, and credentialing for clinical staff

• Support clinical systems (PCIS, HPOS, PRODA) and administration

• Assist leadership with reporting, projects, and daily operations

• Manage medical information requests and maintain efficient workflows

• Contribute to continuous improvement and team support

What we’re looking for:

• Experience in administration, health, or NGO environments

• Strong organisational and communication skills

• Ability to manage competing priorities and maintain confidentiality

• Proficiency in Microsoft Office

• Current driver’s licence and full working rights

Desirable:

• Knowledge of clinical systems (PCIS, HPOS, PRODA)

• Experience supporting senior leaders

• Understanding of remote or Aboriginal health settings

What You’ll Get:

• Competitive salary up to $68,900 to $74,000 per annum (based on experience)

• Salary packaging (NFP) and novated lease options

• 6 weeks annual leave + 3 additional paid leave days over Christmas

• Flexible work arrangements (0.5–1.0 FTE)

• Darwin-based role with travel to remote West Arnhem communities

• Opportunity to help shape the workforce of a growing ACCHO

• Supportive Executive team and collaborative culture

• Employee Assistance Program (EAP) for you and your family

• Meaningful work supporting health outcomes in remote communities

How to Apply:

Apply with your resume and a short cover letter outlining your relevant experience. Click Apply now to join our team.

For further information about Red Lily Health Board, visit www.redlily.org.au or email recruitment@redlily.org.au.

Applications will be reviewed as they are received, and suitable candidates may be progressed prior to the closing date.

Only successful candidates will be contacted.